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Front Desk Associate

2 months ago

San Jose, California, United States free-classifieds-usa Full time
Front Desk Clerk Job Description

We are seeking a highly organized and detail-oriented Front Desk Clerk to join our team at the San Jose Marriott. As a Front Desk Clerk, you will be responsible for providing exceptional customer service to our guests, handling room assignments, and processing payments.

Key Responsibilities:

  • Process guest check-ins and check-outs, including room assignments and payment processing
  • Answer and respond to guest inquiries and requests in a timely and professional manner
  • Coordinate with Housekeeping to ensure rooms are ready for check-in
  • Communicate parking procedures to guests and dispatch bell staff or valet staff as needed
  • Supply guests with directions and information regarding property and local areas of interest
  • Run daily reports and identify any special requests or discrepancies

Requirements:

  • High school diploma or equivalent required
  • Previous customer service experience preferred
  • Ability to work in a fast-paced environment and multitask
  • Excellent communication and problem-solving skills

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment

How to Apply:

Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you