Retail Store Supervisor

1 week ago


Tacoma, Washington, United States Total Wine & More Full time

About the Role

Total Wine & More is seeking a highly skilled and motivated Store Supervisor to join our team. As a Store Supervisor, you will play a critical role in maintaining the highest level of customer service, product knowledge, and store appearance.

Key Responsibilities

  • Provide exceptional customer service by greeting and engaging with customers, answering product questions, and making recommendations.
  • Lead and develop a high-performing team of sales associates, cashiers, and stock associates to achieve sales goals and maintain a positive store environment.
  • Oversee daily store operations, including opening and closing procedures, inventory management, and visual merchandising.
  • Participate in wine, spirits, and beer training to develop product knowledge and stay up-to-date on industry trends.
  • Maintain a safe and clean store environment, adhering to company standards and protocols.

Requirements

  • 21 years of age or older
  • Ability to work a full-time schedule, including evenings, weekends, and holidays
  • 2 years of retail sales, customer service, or hospitality management experience
  • Strong interpersonal skills, with a positive and engaging attitude
  • Ability to lift 50 pounds and stand for long periods

What We Offer

  • Paid Time Off (PTO)
  • Generous store discounts
  • Health care plans (medical, prescription, dental, vision)
  • 401(k), HSA, FSA, Pre-tax commuter benefits
  • Disability and life insurance coverage
  • Paid parental leave
  • Pet insurance
  • Critical illness and accident insurance
  • Discounted home and auto insurance
  • College tuition assistance
  • Career development, industry knowledge, and wine, spirits, and beer education

Grow with Us

Total Wine & More is a dynamic and growing company with a commitment to training and career growth. We offer a competitive salary and benefits package, as well as opportunities for advancement and professional development.



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