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Operations Manager
2 months ago
Job Title: Operations Manager - Retail Store
Job Summary:
The Operations Manager - Retail Store is a key member of the Buckle LLC team, responsible for ensuring the smooth operation of our retail stores. This role involves overseeing various tasks, managing teams, and maintaining high standards of customer service.
Key Responsibilities:
- Operations Management:
- Manage store operations, including inventory management, visual merchandising, and store maintenance.
- Oversee the daily activities of store teams, ensuring tasks are completed efficiently and effectively.
- Monitor and maintain store appearance, ensuring a clean and organized environment for customers.
- Team Leadership:
- Lead and motivate store teams to achieve sales targets and provide excellent customer service.
- Develop and implement training programs to enhance team skills and knowledge.
- Conduct performance evaluations and provide feedback to team members.
- Customer Service:
- Ensure exceptional customer service, responding to customer inquiries and resolving issues promptly.
- Develop and maintain relationships with customers, understanding their needs and preferences.
- Inventory Management:
- Manage inventory levels, ensuring accurate stock counts and minimizing stockouts.
- Monitor and analyze sales data to inform inventory decisions.
- Visual Merchandising:
- Develop and implement visual merchandising strategies to drive sales and enhance store appearance.
- Collaborate with store teams to maintain visual standards and ensure a cohesive store image.
Requirements:
- Education: High school diploma or equivalent required.
- Experience: 1-3 months of retail experience or equivalent combination of education and experience.
- Skills: Excellent communication and leadership skills, ability to work in a fast-paced environment, and strong problem-solving skills.
Benefits:
- Competitive Salary: Buckle LLC offers a competitive salary for this role.
- Benefits Package: Comprehensive benefits package, including health, dental, and vision insurance, 401(k) matching, and paid time off.