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Retail Store Supervisor

2 months ago


Tacoma, Washington, United States Total Wine & More Full time
About the Role

We are seeking a highly skilled and motivated Retail Store Supervisor to join our team at Total Wine & More. As a key member of our store management team, you will be responsible for delivering exceptional customer service, driving sales growth, and maintaining a high level of store appearance and operations.

Key Responsibilities
  • Provide exceptional customer service by greeting and assisting customers, answering questions, and making recommendations.
  • Develop and implement sales strategies to drive sales growth and meet sales targets.
  • Oversee store operations, including cash handling, inventory management, and visual merchandising.
  • Lead and motivate a team of sales and service associates to achieve sales and customer service goals.
  • Participate in wine, spirits, and beer training to develop knowledge and expertise.
  • Maintain a safe and clean store environment, adhering to company standards and regulations.
Requirements
  • 21 years of age or older.
  • Ability to work a full-time schedule, including evenings and weekends.
  • 2 years of retail sales, customer service, or hospitality management experience.
  • Strong interpersonal and communication skills, with a positive and engaging attitude.
  • Ability to lift 50 pounds and stand for long periods.
What We Offer
  • Paid Time Off (PTO).
  • Generous store discounts.
  • Health care plans (medical, prescription, dental, vision).
  • 401(k), HSA, FSA, Pre-tax commuter benefits.
  • Disability and life insurance coverage.
  • Paid parental leave.
  • Pet insurance.
  • Critical illness and accident insurance.
  • Discounted home and auto insurance.
  • College tuition assistance.
  • Career development, industry knowledge, and wine, spirits, and beer education.
Grow with Us

Total Wine & More is a dynamic and growing company with a commitment to training and career growth. We offer a fun and supportive work environment, with opportunities for professional development and advancement. If you are a motivated and customer-focused individual with a passion for wine, spirits, and beer, we encourage you to apply for this exciting opportunity.