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Customer Service Ambassador

2 months ago

Schenectady, New York, United States MAXIMUS Full time
Customer Service Representative II Job Overview

At Maximus, we are seeking a highly skilled Customer Service Representative II to join our team. As a key member of our Call Center Operations team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product and service information to customers
  • Collaborate with internal teams to resolve customer complaints and issues
  • Meet or exceed customer satisfaction targets
Requirements:
  • High school diploma or equivalent required
  • 1-2 years of customer service experience
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.