Quality Assurance Specialist

2 weeks ago

Manchester, New Hampshire, United States Gentex Full time

ABOUT GENTEX:

At Gentex Corporation, we foster an environment where innovative ideas and talented individuals can flourish.

With a legacy of over 130 years, Gentex stands as a global frontrunner in personal protection and situational awareness solutions, catering to defense forces, emergency responders, and industrial personnel in high-performance settings.

Become part of our diverse team of dedicated professionals worldwide, engaging in challenging and fulfilling projects that enhance your skills and advance your career while positively impacting the lives of our customers.

Together, you and Gentex can craft a career that is uniquely yours.

ESSENTIAL QUALIFICATIONS:

  • High school diploma or equivalent
  • At least 1 year of prior experience in electronic troubleshooting or relevant training

PREFERRED QUALIFICATIONS:

  • Experience with automated testing systems is advantageous (e.g., Audio Precision test, Listen Soundcheck, LabView, Acoustic Testing).
  • Hands-on experience in failure analysis within electronics is preferred.
  • Familiarity with Six Sigma and lean manufacturing principles is a plus.

ROLE OVERVIEW

Conduct inspections, measurements, and tests on Gentex products in alignment with technical drawings, specifications, customer requirements, and inspection/test plans.

Manage customer return materials through the Gentex internal RMA process, ensuring timely resolution from receipt to final disposition while striving to meet cycle time metrics.


Gentex provides a comprehensive benefits package, including medical coverage, 401k, paid time off, and flexible work schedules, including a 9/80 work week.


KEY RESPONSIBILITIES:

  • Ensure all products conform to the specifications outlined in product drawings, purchase orders, and inspection plans.
  • Execute visual and mechanical inspections of components according to the inspection plan to identify missing hardware, soldering defects, assembly errors, alignment issues, and cosmetic flaws, while maintaining accurate records.
  • Capable of creating and processing AS9102 First Article Inspection reports.
  • Submit non-conforming products to the Material Review Board for evaluation.
  • Perform necessary transactions to manage product flow as required.
  • Troubleshoot product returns to verify reported customer issues.
  • Engage in failure analysis investigations for product returns and document findings in the RMA access database.
  • Address testing rejects and/or equipment issues as necessary.
  • Construct test fixtures to support troubleshooting and testing activities.
  • Provide training to Inspector Level 1 personnel.
  • Support other departments and business functions as needed.
  • Flexibility in scheduling may be required to meet critical deadlines.

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Proficient in basic arithmetic operations across various units of measure.
  • Ability to apply common sense to follow instructions provided in written, oral, or diagrammatic form.
  • Competence in reading and interpreting engineering drawings, as well as understanding simple instructions and correspondence.
  • Effective communication skills, both verbal and written.
  • Strong attention to detail is essential.
  • Proficient in using microscopes, multi-meters, calipers, Keyence measuring systems, and other mechanical measuring tools as required.
  • Familiarity with Microsoft Office suite (including Outlook) is necessary; ability to work in a dual-screen electronic environment is a must.
  • IPC 610 and IPC 620 certifications are required.
  • Understanding of ANSI Z1.4 sampling tables is beneficial.
  • Experience in ISO9100 and/or AS9100 certified facilities is advantageous.
  • Ability to create AS9102 First Article Inspections as required.
  • Previous knowledge of TipQA software is preferred.
  • Understanding of electronics design and manufacturing is a plus.
  • Team-oriented with the capability to collaborate in cross-functional teams.

APPLICATION PROCESS:

LOCATION:

Gentex's Manchester facility is situated in southern New Hampshire, a vibrant hub for conventions, sports, entertainment, and cultural activities.

Manchester offers a plethora of experiences, including major concerts, ECHL hockey, AA minor league baseball, live performances at the historic Palace Theatre, and exhibits at renowned museums.

Conveniently located within an hour's drive of Boston and close to the Atlantic Ocean, Manchester is also less than two hours from New Hampshire's picturesque White Mountains, Lake Winnipesaukee, and other popular vacation spots in Maine, Vermont, and Massachusetts.


At Gentex, we not only accept diversity—we celebrate it, support it, and thrive on it for the benefit of our employees, products, and community.

Gentex Corporation is an Equal Opportunity Employer M/F/Protected Veterans/Individuals with Disabilities.

All qualified applicants will receive consideration for employment without regard to their protected veteran status or on the basis of disability.

Gentex is an E-Verify Participant. Pre-employment drug/alcohol/background screening is required. If you have a disability and would like to request an accommodation in order to apply for a position with Gentex, please contact our Human Resources department.

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