EVS Manager

1 week ago


Atlantic City, New Jersey, United States Hard Rock Hotel and Casino Atlantic City Full time
Job Summary

We are seeking a highly skilled EVS Manager to join our team at Hard Rock Hotel and Casino Atlantic City. As a key member of our hotel operations team, you will be responsible for ensuring that our hotel floors are cleaned and inspected to the highest standards.


Key Responsibilities
  • Manage the hotel's EVS department, ensuring that all cleaning and maintenance tasks are completed to the highest standards.
  • Conduct regular inspections of hotel floors to ensure that they meet our brand standards.
  • Develop and implement systems to anticipate the needs of our guests and improve their overall experience.
  • Work closely with our EVS team to provide excellent customer service and ensure that all guests receive a warm and welcoming experience.
  • Collaborate with other departments to ensure seamless operations and excellent guest satisfaction.
  • Ensure that all EVS employees receive excellent training and development opportunities to help them grow in their roles.
  • Monitor and analyze quality control metrics to identify areas for improvement and implement changes to enhance our EVS performance.
  • Develop and maintain relationships with vendors to ensure that we receive the best possible service and value for our EVS supplies.
  • Assist in the development and implementation of EVS projects to improve our hotel's cleanliness and functionality.
  • Utilize technology, such as HotSOS, to streamline our EVS operations and improve efficiency.
  • Ensure that all EVS employees adhere to our hotel's safety policies and procedures.
  • Perform other duties as assigned by management.

Requirements
  • High School diploma or equivalent required.
  • Must currently hold or be able to obtain a NJ Casino Employee Registration license through the NJ Division of Gaming Enforcement.
  • Minimum 1 year of experience in a Hotel EVS Management role or 2 years of experience as Hotel EVS Supervisor.
  • Bilingual in Spanish preferred.

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