Lead HVAC Technician

3 days ago

Columbia, Maryland, United States Service Experts Full time
Job Title: Lead HVAC Installer

At Service Experts, we're looking for a skilled and experienced Lead HVAC Installer to join our team. As a key member of our installation team, you'll be responsible for the complete and satisfactory installation of residential and/or light commercial HVAC equipment and accessories.

Key Responsibilities:
  • Install HVAC equipment and accessories in accordance with company requirements and manufacturer specifications.
  • Design, fabricate, and install various ducts and duct fittings as required.
  • Perform start-ups on air conditioning and heating systems and other components.
  • Deliver excellent customer service and sustain high levels of customer satisfaction.
  • Promote products and services to customers and call Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visits.
  • Ensure company property, vehicles, and tools are being properly used, maintained, and accounted for.
  • Complete all paperwork in a neat, accurate, thorough, and timely manner and collect payment from customers.
  • Represent the company professionally, honestly, and ethically in all business matters and concerns.
  • Assist the Field Supervisor or General Manager with site supervision, planning, and estimating.
  • Assist the Field Supervisor or General Manager with completing quality audits on selected installations to ensure superior performance, quality, and customer satisfaction.
  • Train other installers in technical skills and company procedures, as assigned.
Health & Safety Roles and Responsibilities:
  • Report any unsafe acts, conditions, and hazards to direct supervisor/manager immediately.
  • Report any contravention of legislation or company policy, procedure, or program to direct supervisor/manager immediately.
  • Correct substandard acts or conditions within area of control.
  • Use and maintain appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s).
  • Never remove or render ineffective any safety guards, devices, or clothing prescribed to be in place or worn.
  • Comply with the general rules as prescribed by company program(s) procedure(s).
  • Operate devices or equipment as prescribed by company program(s) or procedure(s).
  • Participate in any safety initiatives, teams, or committees.
  • Report all injuries or incidents as prescribed by company program(s) or procedure(s) immediately.
  • Provide input on developing safety initiatives and plans to eliminate exposure that could cause accidents.
  • Do not perform any act that may endanger the safety or well-being of others.
  • Do not engage in any pranks, contests, or rough boisterous behavior.
  • Work in compliance with applicable legislative requirements.
Requirements:
  • High school diploma or GED with additional training and 5 plus years' experience in HVAC technical training certification required.
  • Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area.
  • EPA and safety certifications required.
  • Proficient in the fundamentals of the operational functionality of heating, air conditioning, and ventilation equipment as well as related accessories.
  • Advanced skills at installing heating, air conditioning, and ventilation equipment as well as related accessories.
  • Proficient in the layout and installation requirements of duct work and duct fittings.
  • Advanced mechanical aptitude and the ability to operate all necessary tools and equipment.
  • Proficient and able to operate all necessary tools and equipment to perform various installation projects.
  • Advanced skills at reading wiring diagrams and troubleshooting problems with electrical, refrigerant, and duct systems on HVAC equipment.
  • Proficient and able to properly start up and balance airflow and to properly align belts and pulleys on all systems with little to no supervision.
  • Advanced skills installing electronic air cleaners, refrigeration systems, hot water systems, steam boiler systems, humidifiers, and related equipment with little to no supervision.
  • Ability to calculate heat gain and loss on buildings using approved methods.
  • Effective communication skills to communicate with customers and resolve customer issues, complaints, or concerns.
  • Effective and efficient time-management and organizational skills.
  • Valid driver's license with acceptable driving record.
  • Available to work flexible hours and on-call shifts as needed.
  • Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units. Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl.
  • Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas.
  • Ability to safely climb 300lb load capacity rated ladders with a 30lb tool belt.
  • Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception.
  • Ability to lift up to 75 pounds and ability to lift and carry items weighing up to 50 pounds.

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