Lead Installation Technician

2 days ago


Columbia, Maryland, United States One Hour Heating & Air Conditioning of Mt Airy Full time
Job Summary

The Lead Installation Technician is responsible for the complete and satisfactory installation of residential HVAC equipment and accessories. This role oversees the work of Assistant Installation Technicians to ensure work is performed correctly, communicates with customers to answer questions, resolve problems, and ensure complete customer satisfaction.

Key Responsibilities
  • Learns and implements One Hour service system, procedures, and ethical practices
  • Accurately diagnoses problems of clients HVAC systems
  • Effectively recommends service and repairs options in order to convert opportunities into sold work
  • Properly performs service, maintenance, and repairs while maintaining a less than 1% callback ratio
  • Ability to optimize profitability through effective time management and inventory control
  • Always maintains a neat work area and inspects that area for cleanliness after completion of each job
  • Maintains company vehicle, ensuring that it is always clean on both the inside and the outside
What We Do

All residential HVAC, all day long. Gas furnaces, heat pumps, oil-boilers, geo-thermal, IAQ, install, maintenance, service, and more. Whatever we do, we do it right.

Customer Service

Customer service to us is caring enough for each person to present options for their home and family and give them the power of choice for what makes sense.

Job Type

Full-time

Pay

$60,000.00 per year



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