Client Solutions Specialist
1 week ago
As a Client Solutions Advisor at Interlink, you will play a critical role in delivering exceptional service to our customers. Your primary responsibility will be to address technical issues related to our software functionality and upgrades, ensuring a positive overall customer experience.
Key Responsibilities:
- Resolve client issues and create product problem reports and troubleshooting documents
- Provide account support and perform testing for software releases
- Utilize Microsoft Windows 8 and 10, Microsoft Office, and strong problem-solving skills to multi-task while speaking on the phone
- Communicate effectively with customers, providing a respectful and positive experience at all times
Requirements:
- Excellent written and verbal communication skills
- Ability to work independently with a strong, reliable internet connection and a quiet workspace
- Location: Michigan, Indiana, or Kentucky
What We Offer:
- Full-time position with a competitive salary and benefits package
- Remote work opportunity with a flexible schedule
- Opportunity to work with a dynamic team and contribute to the success of our customers
Apply Today:
If you are a motivated and customer-focused individual with excellent technical skills, we encourage you to apply for this exciting opportunity. Please note that only candidates located in Michigan, Indiana, or Kentucky will be considered.
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