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Indirect Auto Program Manager
2 months ago
We are seeking a highly skilled Indirect Auto Program Administrator to join our team at OneAZ Credit Union. As a key member of our auto lending team, you will be responsible for managing the indirect program, strategizing for growth and optimization, and acting as a liaison between indirect dealer partners and the credit union.
Key Responsibilities- Manage all aspects of the indirect lending program and operations, including implementation of the Credit Union's indirect growth strategy, business development, indirect lending operations, and member satisfaction.
- Regularly communicate program details, including credit terms, rates, and changes to internal and external stakeholders.
- Proactively recommend and implement changes and enhancements to the indirect program that align with the Credit Union's strategic goals. Monitor and track the performance of the Indirect Auto Program and report key metrics.
- Optimize the structure of the program to ensure the Credit Union is competitive in terms of interest rates, dealer reserve levels, terms, and credit parameters.
- Be a brand ambassador by managing an assigned dealer base, working to promote the indirect program through education of our lending strategy, including underwriting guidelines and funding requirements.
- Increase volume and additional business from the current dealer network by promoting and fortifying the indirect auto program.
- Continually review and assess dealer relationships to ensure mutually-beneficial partnerships and terminate those that do not serve the Credit Union's overall interests due to non-compliance or poor performance.
- Advocate for members and indirect lending dealers to ensure all receive prompt, efficient, courteous, and professional service.
- Ensure thorough knowledge of and compliance with Credit Union policies and procedures relating to consumer loans.
- 10 to 15 years of similar or related experience in indirect lending business development or other equivalent experience within the dealer market or auto financing industry.
- Consumer underwriting experience preferred.
We offer a comprehensive benefits package, including low-cost medical, dental, and vision plans, gym reimbursement, paid parental leave, generous personal days and vacation time, and an award-winning 401(k) program.
We are proud to be an equal opportunity employer and value diversity. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex (including pregnancy), age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, or any other legally recognized protected basis under federal, state, or local law.
