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Client Support Specialist
2 months ago
As Industrial Electronic Supply continues to grow, we are seeking a full-time **Client Support Specialist** to enhance our team. Our company specializes in **industrial automation, control systems, power distribution, and instrumentation**. We pride ourselves on delivering top-notch products and solutions to our diverse clientele.
**About Us**
Founded in 1963, Industrial Electronic Supply is a **privately held regional distributor** known for our **dedicated and loyal workforce**. Our team comprises industry veterans who have contributed to our success over the years.
If you possess a genuine desire to provide outstanding service and support, we invite you to explore a career with us.
**KEY RESPONSIBILITIES**
- Assist clients with inquiries regarding product specifications, pricing, and stock levels.
- Efficiently process and monitor quotes and orders.
- Engage with clients to build and maintain strong relationships.
- Research and propose suitable product solutions.
- Support inventory management efforts.
- Contribute to daily branch operations.
- Enhance product knowledge through ongoing training and development.
**REQUIRED SKILLS AND QUALIFICATIONS**
- Strong technical understanding and basic electrical knowledge, gained through education or experience.
- Sales experience and familiarity with relevant products and applications are advantageous.
- Excellent phone communication and customer service abilities.
- Demonstrated work ethic and ability to thrive in a collaborative environment.
- Proficient verbal and written communication skills, capable of interacting professionally with all organizational levels and external partners.
- Effective time management and organizational skills.
- Proficient in Microsoft Word, Excel, and Outlook.
- Completion of a drug screening and pre-employment assessments is mandatory.
**BENEFITS OF JOINING OUR TEAM**
- Competitive salary with commission opportunities.
- Continuous product training and development.
- 401K plan with company matching.
- Comprehensive health and life insurance coverage.
- Short-term and long-term disability insurance.
- Paid time off for vacations, sick leave, and holidays.
- Paid volunteer day to support a non-profit organization of your choice.
Industrial Electronic Supply is an Equal Opportunity Employer. All qualified candidates will be considered for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability, or any other basis protected by law.
We maintain a drug-free workplace and require pre-employment substance abuse testing.