National Field Support Specialist

1 day ago


Riverview, Florida, United States Spectrum Full time
About the Role

We are seeking a highly skilled and motivated National Field Support Specialist to join our team at Spectrum. As a key member of our Field Operations department, you will play a critical role in supporting our Field Technicians in resolving service issues at customer locations.

**Key Responsibilities:**

  • Provide technical support to Field Technicians to troubleshoot and resolve service issues
  • Use advanced technical skills and computer programs to resolve internet, video, and telephone issues for customers
  • Act as a traffic controller for our Field Technicians, ensuring efficient and timely service delivery
  • Interface directly with customers to resolve their issues and provide exceptional customer service

**What You'll Enjoy Most:**

  • Working with a dynamic team to complete provisioning, device configuration, troubleshooting, and signal measurements to solve problems
  • Solving technical issues in real-time using the latest technology and tools
  • The fast-paced environment, which makes each workday exciting and challenging
  • Building professional networks and opportunities for growth through training and education

**Requirements:**

  • High School Diploma or equivalent
  • Technical skills: MS Office and computer literate
  • Abilities: Problem-solving, critical thinking, communication, adaptability, and willingness to learn
  • Schedule: Ability to work a variety of schedules, including mornings, nights, weekends, overnights, and holidays

**Preferred Qualifications:**

  • Experience: 2 or more years of telecommunications, call center, or high-speed data, video, or voice experience
  • Education: College coursework or equivalent experience in technology

**Why Join Spectrum?**

  • Dynamic growth opportunities in a rapidly evolving industry
  • Investment in your learning and development through paid training and education benefits
  • Competitive pay and benefits package, including a retirement savings plan
  • Supportive teams and opportunities for networking and growth


  • Riverview, Florida, United States SPECTRUM Full time

    About the RoleSpectrum is seeking a highly skilled and motivated National Field Support Agent to join our team. As a National Field Support Agent, you will play a critical role in supporting our Field Technicians in resolving service problems at customer locations.Key ResponsibilitiesSupport Field Technicians in troubleshooting and resolving service...


  • Riverview, Florida, United States Spectrum Full time

    About the RoleSpectrum is seeking a highly skilled and motivated National Field Support Agent to join our team. As a National Field Support Agent, you will play a critical role in supporting our Field Technicians, helping them troubleshoot service problems at customer locations.Key ResponsibilitiesSupport Field Technicians in resolving customer issues,...


  • Riverview, Florida, United States Spectrum Full time

    About the RoleWe are seeking a highly skilled and motivated National Field Support Agent to join our team at Spectrum. As a National Field Support Agent, you will play a critical role in supporting our Field Technicians, helping them troubleshoot service problems at customer locations.Key ResponsibilitiesSupport Field Technicians in resolving technical...


  • Riverview, Florida, United States SPECTRUM Full time

    About the Role:Spectrum is seeking a highly skilled and motivated National Field Support Agent to join our team. As a National Field Support Agent, you will play a critical role in supporting our Field Technicians in resolving service problems at customer locations.Key Responsibilities:Provide technical support to Field Technicians in resolving internet,...


  • Riverview, Florida, United States SPECTRUM Full time

    About the RoleSpectrum is seeking a highly skilled and motivated National Field Support Agent to join our team. As a key member of our Field Operations department, you will play a critical role in supporting our Field Technicians in resolving service problems at customer locations.Key ResponsibilitiesProvide technical support to Field Technicians in...


  • Riverview, Florida, United States ENT and Allergy of FL. Full time

    About the RoleENT and Allergy of FL. is seeking a highly skilled and motivated Allergy Specialist/ Medical Support Professional to join our team. As a key member of our staff, you will play a vital role in providing exceptional patient care and support in our allergy and ENT department.ResponsibilitiesInteract with patients for 20-60 minutes to provide...


  • Riverview, Florida, United States Canine Cabana Full time

    Customer Support Specialist at Canine CabanaAre you enthusiastic about providing exceptional customer service while working in a pet-friendly environment? Canine Cabana is seeking a dedicated Customer Support Specialist to manage front desk operations and ensure a delightful experience for our clients and their furry companions.What We OfferAccrual of sick...


  • Riverview, Florida, United States Canine Cabana Full time

    Customer Support Specialist for Pet ServicesAre you enthusiastic about providing exceptional service and have a love for animals? Canine Cabana is seeking a dedicated Customer Support Specialist to manage front desk operations and ensure a welcoming environment for our clients and their furry companions.What We OfferAccrual of sick leaveComprehensive health...


  • Riverview, Florida, United States Amergis Full time

    Compensation: $20 per hour Schedule: Monday - Friday Total Hours: 37.5 hours per week Position Overview: The Educational Support Specialist plays a crucial role in assisting students who require instructional, personal care, and behavioral support under the guidance of the special education department or designated supervisor. Key Responsibilities:Implement...


  • Riverview, Florida, United States Atria Wealth Solutions Full time

    Job DescriptionAbout Atria Wealth Solutions: Atria Wealth Solutions is dedicated to providing exceptional financial services and support. We are currently seeking an Investment Consultant Support Specialist to enhance our team and contribute to our mission of delivering outstanding client experiences.The Role: As an Investment Consultant Support Specialist,...


  • Riverview, Florida, United States Spectrum Full time

    Job Summary:Spectrum is seeking a highly skilled and adaptable Field Support Agent to join our team. As a Field Support Agent, you will be responsible for providing exceptional customer service and technical support to our customers in the field.Key Responsibilities:Work a variety of schedules in-office, including mornings, nights, weekends, overnights, and...


  • Riverview, Florida, United States MasterBrand Cabinets Full time

    Company Overview For nearly 70 years, MasterBrand has been enhancing the environments where individuals gather, enriching lives and crafting significant memories for our clientele. Our stylish offerings, extensive dealer and retail network, and committed team members have established us as the leading residential cabinet provider in North America. Our...


  • Riverview, Florida, United States MasterBrand Cabinets Full time

    Company Overview For nearly 70 years, MasterBrand has been enhancing the environments where individuals gather, enriching lives and crafting significant memories for our clients. Our stylish offerings, extensive dealer and retail network, along with our committed associates, have positioned us as the leading residential cabinet business in North America. Our...


  • Riverview, Florida, United States MasterBrand Cabinets Full time

    Company Overview For nearly 70 years, MasterBrand has been shaping the environments where individuals gather, enhancing lives and crafting significant memories for our clientele. Our stylish offerings, extensive dealer and retail network, along with our committed associates, have established us as the leading residential cabinet provider in North America....


  • Riverview, Florida, United States Davita, Inc. Full time

    About the Role:Davita, Inc. is seeking a skilled Patient Care Specialist to join our team. As a Patient Care Specialist at Davita, Inc., you will play a vital role in ensuring the comfort, safety, and well-being of our patients undergoing dialysis treatment.Key Responsibilities:Monitor patients before, during, and after dialysis treatment, including...

  • Mobile MRI Specialist

    2 weeks ago


    Riverview, Florida, United States Genie Healthcare Full time

    Genie Healthcare is actively looking for a Mobile MRI Specialist for a travel position.Position Overview & RequirementsSpecialty: MRI SpecialistField: Allied Health ProfessionalDuration: 13 weeks38 hours per weekShift: 10 hours, nightsEmployment Type: TravelCandidates should possess a minimum of 1 year of experience, along with BLS certification and advanced...


  • Riverview, Florida, United States Homes By West Bay LLC Full time

    Position OverviewThe Marketing Operations Specialist is a vital member of the Sales & Marketing Department at Homes By West Bay LLC, responsible for facilitating and supporting the execution of marketing and communication strategies. This position is based in our Riverview, FL office with options for occasional remote work.Key ResponsibilitiesAs a Marketing...


  • Riverview, Florida, United States Mettler-Toledo Full time

    Position OverviewThe Service Equipment Specialist is accountable for executing calibration and preventive maintenance (PM) on fundamental industrial weighing instruments, such as floor and bench scales, independently within the designated Business Area. This role may also involve supporting colleagues with installations, projects, and repairs as needed.Key...


  • Riverview, Florida, United States Aequor Allied Full time

    Aequor Allied is currently seeking a traveling Cardiac Catheterization Specialist for an exciting opportunity.Position Overview & RequirementsSpecialty: Cardiac Catheterization SpecialistDiscipline: Allied Health ProfessionalDuration: 13 weeks40 hours per weekShift Length: 10 hoursEmployment Type: TravelThis position offers a competitive pay package based on...


  • Riverview, Florida, United States Trelevate Full time

    Position OverviewEmpower Yourself, Empower Others, and Shape the Future.Join our dynamic team in Sarasota, covering a range of territories.We are currently on the lookout for enthusiastic and personable B2B Field Sales Consultants who are eager to become integral members of our organization and represent Trelevate.Regardless of your previous experience, we...