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Customer Support Specialist for Pet Services

2 months ago

Riverview, Florida, United States Canine Cabana Full time
Customer Support Specialist for Pet Services

Are you enthusiastic about providing exceptional service and have a love for animals? Canine Cabana is seeking a dedicated Customer Support Specialist to manage front desk operations and ensure a welcoming environment for our clients and their furry companions.

What We Offer
  • Accrual of sick leave
  • Comprehensive health benefits including dental and vision
  • 401k retirement plan with company matching
  • Access to Employee Assistance Programs
  • Discounts on services

Key Responsibilities:

In the role of Customer Support Specialist, you will be tasked with delivering outstanding customer service, managing bookings, responding to client inquiries, and ensuring a high level of customer satisfaction. You will also assist with administrative duties and maintain accurate records. Your passion for animals and commitment to service will be vital in this position.

Ideal Candidate Profile
  • Genuine passion for pets and animals
  • Positive demeanor with a strong focus on customer satisfaction
  • Polite, courteous, and service-oriented approach
  • Experience in administrative tasks and data management

If you possess these qualities and are eager to contribute to a reputable pet care facility, we encourage you to consider this opportunity.

About Canine Cabana

Canine Cabana is renowned for its premium pet care services, including lodging, daycare, grooming, and training. With endorsements from leading veterinarians and animal experts, we are committed to providing exceptional care for every pet. Being part of our organization means engaging in a family-oriented work culture with competitive pay and comprehensive benefits.

Essential Qualifications:

  • Prior experience in customer service or call center environments
  • Proficient in data entry and record-keeping
  • Willingness to work during holidays
  • A sincere affection for dogs