Head of Operations

5 days ago


Grand Rapids, Michigan, United States Charities Aid Foundation Full time
About the Role

We are seeking a highly experienced and skilled Head of Operations to join our senior leadership team at Charities Aid Foundation. As a key member of our executive team, you will play a critical role in leading our operations function and driving business growth and efficiency.

Key Responsibilities
  • Lead the integration and management of our operations function, ensuring the best possible outcomes for our donor clients and charity partners.
  • Develop and implement plans to optimize team performance and efficiency.
  • Establish a positive and proactive working culture that puts our clients first.
  • Ensure that your team is appropriately upskilled and confident to deliver their risk management responsibilities.
Requirements
  • A proven track record of managing large and complex operations teams and meeting business targets.
  • Proven track record of designing and implementing large process and system changes.
  • The ability to influence a diverse range of internal stakeholders.
  • The ability to create a sense of community and agreed purpose across a large team.
  • A working understanding of financial industry and regulatory requirements.
  • A good understanding of corporate governance and risk management.
What We Offer
  • A competitive salary and benefits package.
  • A wide range of development opportunities to support personal and professional growth.
  • The opportunity to join a market-leading charity at a key time in our expansion and transformation.
About Us

Charities Aid Foundation is a leading charity that accelerates social progress by providing essential connections between donors, charities, and communities. We safeguard and deliver vital donations, offer expert advisory services and financial products to donors and charities, and provide tailored charity banking through our award-winning bank CAF Bank.

Our purpose is to enable a better landscape for giving and a fair and sustainable future for all. We are committed to diversity and inclusion and aim to create a workplace that is inclusive and respectful of all individuals.



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