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Executive Director of Fitness Operations

2 months ago


Grand Rapids, Michigan, United States Crunch Fitness Full time
Job Description

**Job Title:** Executive Director of Fitness Operations

**Job Summary:** We are seeking a highly motivated and experienced Executive Director of Fitness Operations to join our team at Crunch Fitness. The successful candidate will be responsible for leading our fitness operations and ensuring that our members receive the highest quality of service and facilities.

**Key Responsibilities:**

  • **Leadership and Management:**
    • Lead and manage a team of fitness professionals to deliver exceptional member experiences.
    • Develop and implement strategies to drive revenue growth and improve operational efficiency.
    • Collaborate with department heads to achieve business objectives and improve member satisfaction.
  • **Fitness Operations:**
    • Oversee the day-to-day operations of our fitness facilities, including equipment maintenance, staff supervision, and member services.
    • Develop and implement fitness programs and services to meet the needs of our members.
    • Monitor and analyze key performance indicators to inform business decisions.
  • **Sales and Revenue Management:**
    • Develop and implement sales strategies to drive revenue growth and increase member retention.
    • Collaborate with sales teams to achieve sales targets and improve member acquisition.
    • Monitor and analyze sales data to inform business decisions.
  • **Financial Management:**
    • Develop and manage budgets to ensure financial sustainability and growth.
    • Monitor and analyze financial performance to inform business decisions.
    • Collaborate with finance teams to ensure accurate financial reporting and compliance.
  • **Communication and Customer Service:**
    • Develop and implement communication strategies to engage with members and promote our services.
    • Provide exceptional customer service to members and respond to their concerns in a timely and professional manner.
    • Collaborate with marketing teams to develop marketing campaigns and promotions.

**Requirements:**

  • 4-year college degree in a related field (e.g. business, fitness, or hospitality).
  • Minimum 4 years of experience in a leadership or management role in the fitness industry.
  • Proven track record of driving revenue growth and improving operational efficiency.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

**Benefits:**

  • Competitive salary and bonus structure.
  • Opportunities for career advancement and professional development.
  • Comprehensive benefits package, including health insurance and retirement plan.
  • Generous paid time off and holidays.

**About Crunch Fitness:**

Crunch Fitness is a rapidly growing company dedicated to providing a positive and engaging experience for our members. We are committed to delivering exceptional service and facilities that meet the needs of our members. As an Executive Director of Fitness Operations, you will play a key role in driving the success of our fitness operations and fostering a culture of excellence.

**Growth Potential:**

Clear path for career advancement within Crunch Fitness, with opportunities to progress to higher leadership roles within the company, including the potential for executive positions, enabling you to shape the future of our organization while advancing your career in the fitness industry.