Digital Cinema Support Specialist
4 weeks ago
The Digital Cinema Support Specialist will be responsible for providing technical support to clients in the digital cinema industry. This includes troubleshooting issues, resolving problems, and escalating complex issues to senior technicians as needed. The ideal candidate will have a strong understanding of digital cinema systems and technologies, as well as excellent communication and problem-solving skills.
Main Responsibilities
- Provide technical support to clients via phone, email, and in-person visits
- Troubleshoot issues with digital cinema systems, including projectors, servers, and software
- Resolve problems in a timely and professional manner, escalating complex issues to senior technicians as needed
- Collaborate with internal teams to resolve issues and improve processes
- Stay up-to-date with the latest digital cinema technologies and trends
- Bachelor's degree in a related field, such as computer science or engineering
- 2+ years of experience in a technical support role, preferably in the digital cinema industry
- Strong understanding of digital cinema systems and technologies
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
Deluxe is a global leader in media and entertainment services, providing solutions for film, video, and online content. We are committed to delivering exceptional service and support to our clients, and we are seeking a talented and motivated individual to join our team as a Digital Cinema Support Specialist.
Why Work for Deluxe?
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
- Competitive salary and benefits package
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