Customer Service Coordinator

1 day ago


East Saint Louis, Illinois, United States Sensient Technologies Full time
About the Role

We are seeking a highly skilled Customer Operations Coordinator to support our Colors Group business in St. Louis. As a key member of our team, you will work cooperatively with team members to service existing customers and provide exceptional support.

Key Responsibilities
  • Process customer transactions, including orders, quotes, debits, credits, and returns, with accuracy and efficiency.
  • Communicate with planners and shipping personnel to ensure on-time deliveries and advise customers of delays, if necessary.
  • Review production and shipping schedules to determine the impact on customers' expected deliveries.
  • Perform a variety of customer transactions, including order entry, processing, follow-up, and contract review.
  • Work with account managers, product managers, sales administrative staff, shipping, production, and lab to resolve discrepancies and missing information.
  • Resolve routine customer issues and requests, and communicate with account managers and customer service managers regarding special situations.
Requirements
  • A bachelor's degree is preferred, along with 3 years of customer service experience.
  • Strong communication skills, including the ability to capture the detail of a situation and communicate accurately, professionally, and completely, verbally and in writing.
  • Ability to multitask while maintaining high degrees of attention to detail, accuracy, and poise.
  • Effective personal time management and organization skills.
  • Solid proficiency in JD Edwards (JDE) and experience in a Microsoft Office environment (Word, Excel, PowerPoint) is desired.
About Sensient Technologies

Sensient Technologies Corporation is a leading global manufacturer and marketer of colors, flavors, and extracts. We employ advanced technologies at facilities around the world to develop specialty food and beverage systems, cosmetic and pharmaceutical systems, specialty colors, and other specialty and fine chemicals.

Our customers include major international manufacturers representing most of the world's best-known brands.



  • East Saint Louis, Illinois, United States Sensient Technologies Full time

    About the RoleWe are seeking a highly skilled Customer Operations Coordinator to support our Colors Group business in St. Louis. As a key member of our team, you will work cooperatively with team members to service existing customers and provide exceptional support.Key ResponsibilitiesProcess customer transactions, including orders, quotes, debits, credits,...


  • East Saint Louis, Illinois, United States Illinois Association Of School Full time

    Job DescriptionJob Title: Health Services CoordinatorJob Summary:The Illinois Association Of School is seeking a highly skilled and experienced Health Services Coordinator to join our team. As a Health Services Coordinator, you will be responsible for providing school nursing services, overseeing the operation of the health aid department, and coordinating...


  • East Saint Louis, Illinois, United States Midland States Bank Full time

    Job SummaryMidland States Bank is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our banking team, you will be responsible for providing exceptional customer service, processing transactions, and promoting our financial products and services.Key ResponsibilitiesProvide...


  • East Saint Louis, Illinois, United States Jushi USA Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Care Consultant to join our team at Jushi USA. As a key member of our retail team, you will be responsible for delivering exceptional customer service and creating a memorable shopping experience for our guests.Key ResponsibilitiesCustomer Service: Provide outstanding, accurate, and...


  • East Saint Louis, Illinois, United States DIFILIPPO Full time

    Position Overview:DiFilippo is in search of a dedicated individual to join our esteemed organization, driven by passion and purpose. With a legacy spanning over 120 years, we are industry leaders committed to excellence.Role Responsibilities:The selected candidate will engage in our established processes to support our existing clientele of 2,000 businesses...


  • East Saint Louis, Illinois, United States TOUCHETTE Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Relations Representative to join our team at Touchette Regional Hospital. As a key member of our front desk team, you will be responsible for providing exceptional customer service to patients, visitors, and staff while ensuring the smooth operation of our hospital's switchboard and...

  • Deli Host

    6 days ago


    East Saint Louis, Illinois, United States Loves Travel Stops & Country Store Full time

    Job Summary:We are seeking a Deli Host to join our team at Love's Travel Stops and Country Stores. As a Deli Host, you will be responsible for providing exceptional customer service, preparing deli products, and maintaining a clean and stocked deli area.Key Responsibilities:Customer Service: Greet customers, answer questions about menu offerings, and address...


  • East Saint Louis, Illinois, United States Urban Strategies, Inc. Full time

    Job DescriptionJob Summary:The Family Support Specialist II is a key member of our team at Urban Strategies, Inc., responsible for providing comprehensive case management, referrals, and seamless coordination with community and supportive service activities that promote economic self-sufficiency for families, enhance the quality of life for seniors and...


  • East Saint Louis, Illinois, United States Victorian Place of St. Clair Full time

    About Victorian Place of St. ClairVictorian Place of St. Clair is a leading provider of senior living services, dedicated to delivering exceptional care and support to our residents. We are committed to creating a warm and welcoming environment that fosters a sense of community and belonging.Job SummaryWe are seeking a highly skilled and experienced Dining...

  • Intake Specialist

    5 days ago


    East Saint Louis, Illinois, United States Land of Lincoln Legal Aid Full time

    **Job Summary**Land of Lincoln Legal Aid is seeking a highly motivated and detail-oriented Intake Specialist to join its team at the Legal Advice and Referral Center (LARC) hotline. As a key member of our team, you will be responsible for screening callers, conducting phone interviews, and providing high-quality information, legal advice, and brief legal...

  • Shipping Coordinator

    2 months ago


    East Saint Louis, Illinois, United States Magna International Inc. Full time

    About us We see a future where everyone can live and move without limitations. That's why we are developing technologies, systems and concepts that make vehicles safer and cleaner, while serving our communities, the planet and, above all, people. Forward. For all. Group Summary Cosma provides a comprehensive range of body, chassis and engineering solutions...


  • East Saint Louis, Illinois, United States State of Illinois Full time

    Position Overview:The State of Illinois is in search of a detail-oriented, professional, and results-driven individual to take on the role of Regional Business Services Manager. Key Responsibilities:In this capacity, you will be responsible for the planning, organization, management, and oversight of business services within the designated region. Your...


  • East Saint Louis, Illinois, United States PROFESSIONAL TRANSPORTATION SERVICES INC Full time

    Job SummaryWe are seeking a highly organized and detail-oriented individual to join our team as a ARS Security Officer at Professional Transportation Services Inc. in Centreville, IL.Key ResponsibilitiesMaintain a safe and secure environment within the auto yard facility by monitoring the grounds and ensuring compliance with facility rules.Verify the...


  • East Saint Louis, Illinois, United States So IL Health Care Foundation Full time

    Position OverviewAbout So IL Health Care Foundation:At So IL Health Care Foundation, we are dedicated to delivering a comprehensive network of health and supportive services, emphasizing compassion, diversity, integrity, excellence, and teamwork. Our mission is to guide individuals and communities towards their healthiest lifestyle, ensuring that everyone is...


  • East Saint Louis, Illinois, United States Bi-State Development Full time

    Aviation Operations CoordinatorFull-time Position with a vibrant and multifaceted organization dedicated to economic growth in the St. Louis area.About UsSince 1950, we have collaborated with both private and public entities on numerous initiatives that have generated thousands of employment opportunities across the Mississippi River. Our organization is...


  • East Saint Louis, Illinois, United States Jushi Full time

    Job DescriptionAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Care Consultant at Jushi. As a key member of our retail team, you will be responsible for delivering exceptional customer service and creating a memorable shopping experience for our guests.Key ResponsibilitiesProvide outstanding...


  • East Saint Louis, Illinois, United States So IL Health Care Foundation Full time

    Position OverviewVISION, MISSION & VALUES:At So IL Health Care Foundation, we are committed to embodying our vision, mission, and values. Our dedication to compassion, diversity, integrity, excellence, and teamwork fosters a culture where every individual is treated with dignity and respect. This commitment enables us to help individuals achieve their...


  • East Saint Louis, Illinois, United States TOUCHETTE Full time

    Job OverviewPosition Summary:The Patient Scheduling Coordinator is tasked with the essential duties of pre-certifying, scheduling, and pre-registering all outpatient appointments across relevant departments. This role involves effective communication with various departments and healthcare providers, ensuring that all scheduled appointments are accurately...


  • East Saint Louis, Illinois, United States SilverWorks Full time

    About SilverWorksSilverWorks is a software and consulting company that specializes in the energy and water industry, public administration, and industry. We are a dynamic team of professionals who are passionate about delivering innovative solutions to our clients.Our MissionWe are committed to helping our clients navigate the complexities of the energy...


  • East Saint Louis, Illinois, United States Christian Brothers Automotive Full time

    Job Description We are seeking a skilled Automotive Technician / Mechanic to join our innovative service center. Location: Our state-of-the-art facility is designed to provide top-notch service to our valued customers. Job Overview: We are excited to open a new location and are looking for passionate technicians who are dedicated to delivering...