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Transportation Operations Manager

2 months ago

Destin, Florida, United States 654Limo, Inc. Full time
Job Overview

654Limo, Inc. is seeking a highly skilled Transportation Manager to oversee the day-to-day operations of our transportation services. As a key member of our team, you will be responsible for leading our team, optimizing logistics, and ensuring the highest standards of service quality.

Key Responsibilities
  • Operational Management: Oversee daily operations, including scheduling, route planning, and fleet management to ensure efficiency and effectiveness.
  • Staff Supervision: Manage and coordinate a team of drivers and office personnel, handle hiring, training, performance evaluations, and provide support to enhance team performance.
  • Financial Oversight: Develop and manage budgets, monitor expenses, and assist in pricing strategies to ensure financial stability and growth.
  • Customer Service: Address customer concerns, implement strategies to improve satisfaction, and ensure a high standard of service delivery.
  • Regulatory Compliance: Ensure adherence to local, state, and federal regulations, including safety standards, environmental guidelines, and licensing requirements.
  • Strategic Planning: Contribute to the development and implementation of long-term strategies for growth, service improvement, and market expansion.
  • Maintenance Oversight: Oversee vehicle maintenance and infrastructure repair to ensure safety and reliability.
  • Technology Integration: Utilize technology for scheduling, route optimization, and customer service enhancements. Manage software systems and digital platforms.
  • Public Relations: Represent the company in the community, manage relationships with local businesses and government agencies, and handle public relations efforts.
  • Crisis Management: Address and resolve unexpected issues or emergencies, such as accidents or service disruptions, and implement contingency plans.
Requirements
  • Proven experience in transportation management or a related field.
  • Strong leadership and team management skills.
  • Exceptional problem-solving abilities and crisis management skills.
  • Proficiency in technology and software systems related to transportation.
  • Outstanding customer service skills and a commitment to quality.
  • Ability to develop and implement strategic plans for growth and improvement.