Chief of Staff

2 weeks ago

New York, New York, United States Parade Full time
Parade is Revolutionizing Freight Technology

We are the leader in providing capacity management tools to freight brokers and 3PLs, with a vision to become the Bloomberg Terminal for Trucking, an $800B industry. Our platform has already been recognized by Inc. Magazine, Business Insider, and FreightTech 100, and we're just getting started.

Chief of Staff Job Overview

Reporting directly to the CEO, the Chief of Staff will play a crucial role in supporting the entire senior leadership team. This position requires a unique blend of operational excellence, strategic thinking, and project management skills.

Key Responsibilities
  • Act as a strategic partner to the CEO and senior leadership team, providing high-level support on critical business decisions and initiatives.
  • Collaborate closely with all members of the senior leadership team to align operations across departments with overall business objectives.
  • Develop and implement cross-functional projects to drive company growth and efficiency.
  • Manage special projects as assigned by the CEO and other senior leaders.
General Operations
  • Oversee day-to-day operations, ensuring smooth functioning across all departments.
  • Identify and implement process improvements to enhance organizational efficiency.
  • Coordinate with department heads to streamline operations and resolve cross-functional challenges.
  • Manage key vendor relationships and contracts.
  • Develop and maintain operational policies and procedures.
  • Implement and oversee quality control systems.
Project Management
  • Lead and coordinate major company initiatives and projects.
  • Develop project timelines, allocate resources, and monitor progress.
  • Identify potential roadblocks and develop mitigation strategies.
  • Ensure projects are delivered on time, within scope, and within budget.
Performance Management and Reporting
  • Develop and track key performance indicators (KPIs) across all departments.
  • Prepare comprehensive reports on operational performance for the executive team and board.
  • Analyze operational data to identify trends and areas for improvement.
  • Implement data-driven decision-making processes across the organization.
Organizational Development
  • Work with HR to develop and implement strategies for talent acquisition and retention.
  • Assist in creating and maintaining a positive company culture.
  • Facilitate cross-departmental communication and collaboration.
Qualifications
  • Bachelor's degree in Business Administration, Operations Management, or related field; MBA preferred.
  • 6+ years of experience in operations management or a similar role.
  • Experience in a high-growth tech startup environment.
  • Strong understanding of the freight and logistics industry preferred.
  • Excellent analytical and problem-solving skills.
  • Outstanding communication and interpersonal abilities.
  • Proven track record of managing complex projects and driving results.
  • Ability to work in a fast-paced, dynamic environment with changing priorities.
  • Proficiency in project management tools and data analysis software.
Personal Attributes
  • Exceptional leadership and team-building skills.
  • Strategic thinker with strong business acumen.
  • Highly organized with meticulous attention to detail.
  • Adaptable and comfortable with ambiguity.
  • Discreet and trustworthy, capable of handling confidential information.
Compensation

The expected on-target compensation for this role is between $150,000-$200,000 for work performed in the United States. Starting pay for the successful applicant will depend on a variety of job-related factors, which may include experience level, transferable skills, education, location, business needs, training, and market demands. This range may be modified in the future.

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