Chief of Staff

2 days ago

New York, New York, United States ADMIN FOR CHILDREN'S SVCS Full time
Job Title: Chief of Staff

ADMIN FOR CHILDREN'S SVCS is seeking a highly skilled and experienced Chief of Staff to join our team. As a key member of our executive leadership, you will be responsible for providing strategic support and guidance to our Division of Prevention Services.

Key Responsibilities:
  • Serve as the primary liaison with intercity agency partners and provide day-to-day supervision, guidance, and coaching for up to 5 program officers to oversee key initiatives on behalf of the division.
  • Oversee the contract management functions for a portfolio of programs that include fiscal and programmatic activities which includes review and approval of program and model-purveyor budgets and invoices, providing program oversight and ongoing measurement of contract requirements.
  • Serve as liaison with staff, executives, senior leaders, and CEO regarding company climate, employee well-being, project updates, proposals, and planning.
  • Assist the human resources with new hires, including documentation and onboarding, and collaborate to address and resolve all staff concerns.
  • Oversee daily operations in collaboration with senior leaders, and perform administrative tasks such as managing calendars, generating correspondence, maintaining hard copies and electronic files, planning and coordinating events, and scheduling facilities.
  • Serve as a subject-matter expert, handling inquiries, developing action plans, and assisting with preparation and dissemination of communications.
  • Develop a strategy to implement and follow processes for contracting, budget review, collecting and reviewing data metrics of programs in partnership with various ACS Divisions.
  • Build strong understanding of prevention contract expectations, ACS standards for prevention service delivery, and service model fidelity to promote integration and coordination of high-quality services delivered to families and overall system performance in collaboration with external trainers and ACS' Division of Policy, Planning, and Measurement (DPPM).
  • Bring a racial equity and social justice lens to the work and help drive and support program initiatives that promote equity, accessibility, and economic mobility, ensuring families are at the center of all decision making.
Requirements:
  • Master's degree from an accredited college or university with specialization in an appropriate field of physical, biological or environmental science or in public health.
  • At least 2 years of experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization.
  • Excellent written and verbal communication skills and ability to produce high-quality documents.
  • Professional and responsive in interactions with external stakeholders.
  • Flexibility, open to new ideas, and comfortable with iterative processes.
  • Willingness to take on new tasks and challenges.
  • Deep commitment to social justice and anti-racist practices.
  • Familiarity with reviewing and analyzing program budgets and invoices.
  • Experience in working with data and research to improve programs.
  • Reflective thinker with experience with conducting systems analysis to identify discernible trends.
  • Knowledge of child welfare, most especially prevention services.
  • Familiarity with one of the three research-informed case practice frameworks (Family Connections, Mobility Mentoring, or Solution-Based Casework).
  • Familiarity with human-centered design.
  • Successful communicator who is comfortable speaking in large, varied audiences.
  • Team player who is flexible, grounded, and mission-driven.
Preferred Skills:
  • Experience with and comfortable using the following computer programs: Microsoft Office Suite (Word, Outlook, Excel, Teams, Power Point, Publisher, Visio, IE); Adobe Acrobat; Google Workspace (Docs, Sheets, Forms, Chrome); Survey Monkey (or other survey program), Airtable; Tableau.
Additional Information:

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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