Deposit Operations Manager
7 days ago
Rockland Federal Credit Union is seeking a seasoned professional to lead our Deposit Operations team. As a key member of our leadership team, the successful candidate will be responsible for overseeing the strategic direction and daily operations of our deposit accounts and payment systems.
Key Responsibilities- Deposit Operations Management
- Manage a range of critical banking operations, including transaction processing, fraud review, and regulatory compliance.
- Oversee daily operations such as check processing, electronic transactions, and payments to ensure accuracy and efficiency.
- Strategic Planning
- Develop and implement strategic plans for the deposit operations department that align with the credit union's overall goals and objectives.
- Payment Product Development
- Oversee the development, implementation, and management of payment products, including mobile payments, person-to-person payments, and emerging payment technologies.
- Collaborate with IT and other departments to integrate and optimize technology solutions.
- Team Leadership
- Lead a cross-functional, high-performing team of deposit operations professionals, monitoring and managing performance and ensuring high standards of accuracy, timeliness, and member service.
- Stakeholder Management
- Cultivate and maintain strong relationships with key payments network providers, technology partners, and other relevant stakeholders.
- Negotiate contracts and ensure alignment with business objectives.
- Compliance
- Ensure compliance with all regulatory requirements, policies, and procedures related to deposit operations.
- Bachelor's degree or equivalent.
- At least 5 years' experience in the deposit/payment operations field, preferably in a credit union environment.
- Strong industry knowledge and understanding of digital platforms.
- Ability to develop strategic initiatives to enhance deposit and payment operations.
- Understanding of the competitive landscape, best practices, and emerging trends in the financial industry.
- Effective analytical and problem-solving skills with the ability to address and resolve member issues effectively.
Full-time position, 40 hours/week.
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