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Deposit Operations Director
2 months ago
Job Summary:
The Deposit Operations Director will oversee and manage the strategic direction and daily operations related to deposit accounts, ensuring efficient, compliant, and member-focused services. This role involves coordinating cross-functional teams and optimizing processes.
Key Responsibilities:
- Operational Management: Manage a range of critical banking operations including transaction processing, fraud review, and regulatory compliance. Oversee daily operations such as check processing, electronic transactions, to ensure accuracy and efficiency.
- Strategic Planning: Develop and implement strategic plans for the deposit operations department that align with the credit union's overall goals and objectives.
- Team Leadership: Lead a cross-functional, high-performing team of deposit operations professionals, monitoring and managing performance and ensuring high standards of accuracy, timeliness, and member service.
- Relationship Building: Cultivate and maintain strong relationships with key payments network providers, technology partners, and other relevant stakeholders. Negotiate contracts and ensure alignment with business objectives.
- Compliance: Ensure compliance with all regulatory requirements, policies, and procedures related to deposit operations.
Requirements:
- Education: Bachelor's degree or equivalent.
- Experience: At least 5 years' experience in the deposit operations field, preferably in a credit union environment.
- Industry Knowledge: Strong industry knowledge and understanding of digital platforms.
- Strategic Thinking: Ability to develop strategic initiatives to enhance deposit operations.
- Analytical Skills: Effective analytical and problem-solving skills with the ability to address and resolve member issues effectively.
Work Environment:
Full-time position, 40 hours/week.
Equal Opportunity Employer:
Rockland Federal Credit Union is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
