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Head of Local Operations

2 months ago

Brooklyn, New York, United States NYU Langone Health Full time
Director Nursing Operations NYU Langone Hospital-Brooklyn

NYU Langone Health is seeking a highly skilled and experienced Director Nursing Operations to join our team at NYU Langone Hospital-Brooklyn.

About the Role

This is an exciting opportunity to lead our nursing operations team and contribute to the delivery of high-quality patient care. As a Director Nursing Operations, you will be responsible for providing clinical leadership and management of designated care areas, ensuring excellence in patient/family service, staff growth and development, quality nursing care, and staff engagement and satisfaction.

Key Responsibilities
  • Provide clinical leadership and management of designated care areas, consistent with the philosophy, goals, and mission of NYU Langone Health.
  • Assume responsibility and accountability for all facets of nursing practice and performance within designated areas, and for meeting all pertinent organizational goals and targets.
  • Develop, foster, and sustain an environment of excellence in patient/family service, staff growth and development, quality nursing care, and staff engagement and satisfaction.
  • Collaborate with interprofessional teams to ensure excellence in quality, patient experience, and efficiency.
  • Develop positive and productive relationships across disciplines to establish strategic partnerships to achieve shared goals.
  • Participate in and/or lead interdisciplinary quality and performance improvement projects pertinent to departmental and organizational goals and objectives.
  • Foster positive and productive work and care environments, founded in the principles of diversity, equity, and inclusion to attract and retain staff.
  • Demonstrate a steadfast commitment to engaging and meaningfully recognizing staff.
  • Evaluate the performance of personnel in a fair and transparent manner.
  • Serve as a role model by demonstrating visibility, accessibility, and effective communication that conveys a strong sense of advocacy and support for staff and leadership.
  • Coordinate care delivery using labor productivity data to plan and evaluate staffing patterns, discharge and/or volume targets, and to assist clinical leaders to plan and to validate staffing patterns.
  • Role model service standards in actions and communications with patients, families, staff, and other disciplines.
  • Design, implement, and evaluate programs and activities to ensure compliance with accreditation, regulatory standards, service standards, and policies at the organizational, local, state, and federal level.
  • Participate in the development, approval, and implementation of nursing and organizational policy, incorporating the precepts of shared governance.
  • Collect, analyze, and utilize data to drive practice changes that integrate quality, safety, patient experience, and productivity metrics to achieve excellence in patient and nursing outcomes.
  • Foster high reliability concepts within the unit/organizational structure.
  • Communicate with clarity and integrity to build trust with all stakeholders.
  • Foster a culture of inquiry, innovation, and transformation with a focus on the future.
Requirements

Master's Degree in Nursing is required. Certification in nursing leadership is required. Doctoral degree in clinical nursing practice or research is strongly preferred.

NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information, or any other factor which cannot lawfully be used as a basis for an employment decision.