Studio Operations Manager

4 weeks ago


Brooklyn, New York, United States Orangetheory Fitness Brooklyn Queens Full time
Job Description

We are seeking a highly motivated and organized Assistant Studio Manager to join our team at Orangetheory Fitness Brooklyn Queens. The ideal candidate will have a passion for fitness and a strong desire to help others achieve their goals.

The Assistant Studio Manager will assist the Studio Manager and Head Coach in managing the daily business operations, staff development, and driving the overarching theme of #Morelife for our members. Key responsibilities include:

  • Collaborating with the Studio Manager and Sales team to improve the studio's overall effectiveness and efficiency
  • Maintaining a safe and clean studio environment
  • Conducting telephone inquiries and customer care calls
  • Assisting with the onboarding of new clients
  • Providing superior customer service and ensuring a best-in-class experience for our members
  • Helping to manage and participate in events, including marketing events
  • Motivating the Sales Associate team to achieve membership sales goals
  • Providing oversight of the sales team and assisting with the hiring, onboarding, and training of new staff members
  • Driving the studio's daily, weekly, and monthly membership goals
  • Measuring key performance sales indicators for the fitness studio

The ideal candidate will have an Associate's degree, functional computer skills, and at least 2 years of experience working in a sales quota environment. They will also be a fitness-minded professional with excellent customer service skills, the ability to multitask, and a positive and motivating attitude.

We offer a competitive benefits package, including health insurance, flexible schedules, and the opportunity to work out for free. If you are a motivated and organized individual who is passionate about fitness and customer service, we encourage you to apply for this exciting opportunity.



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