Customer Service Representative

4 weeks ago


Blacklick Estates, Ohio, United States Mr. Rooter Plumbing of Columbus, Cleveland and Toledo Full time

Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a First Impression Representative. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our clients.

Key Responsibilities:

  • Answering inbound phone calls within 2 rings
  • Gathering information for customers and scheduling service appointments
  • Answering emails and creating call back tickets for management
  • Calling leads to schedule service

Requirements:

  • Availability to work all shifts, including weekends
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment

About Us: Mr. Rooter Plumbing of Columbus, Cleveland, and Toledo is a leading provider of plumbing services. We are committed to delivering exceptional customer service and building long-term relationships with our clients.



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