Customer Service Representative

4 weeks ago


Blacklick, United States Mr. Rooter Plumbing of Columbus, Cleveland and Toledo Full time
Job Summary

Trades Holding Company is seeking a skilled Customer Experience Specialist to provide exceptional customer service in a fast-paced environment.

Key Responsibilities
  • Respond to customer inquiries via phone, email, and chat portals
  • Provide solutions to customer complaints and concerns
  • Collaborate with internal teams to resolve customer issues
  • Meet and exceed customer satisfaction targets
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a team environment
  • Strong problem-solving and analytical skills
  • Flexibility to work a variety of shifts, including weekends and holidays
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • A supportive and dynamic work environment


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