Customer Service Representative

4 weeks ago


Hoffman Estates, Illinois, United States David Mordis - State Farm Agent Full time
Job Description
As a Customer Service Representative for David Mordis - State Farm Agent, you will be responsible for providing prompt, accurate, and friendly customer service. This includes responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Responsibilities:
  • Establish customer relationships and follow up with customers, as needed.
  • Work with the agent to establish and meet marketing goals.
  • Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive a competitive salary plus commission/bonus, group life insurance benefits, health benefits, paid time off, and growth potential/Opportunity for advancement within the agency.

Requirements:
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Experience in a variety of computer applications, particularly Windows
  • Ability to work in a team environment
  • Ability to multi-task
  • Bilingual - Spanish preferred
  • Bilingual - Polish preferred


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