Guest Services Representative

10 hours ago


Blacklick Estates, Ohio, United States AEG Full time
Job Description

AEG is seeking a highly motivated and customer-focused Guest Services Staff to join our team. As a Guest Services Staff, you will be responsible for providing exceptional service to our guests, ensuring a safe and enjoyable experience for all.

Key Responsibilities
  • Customer Service: Provide prompt and courteous assistance to guests, answering questions and resolving issues in a professional and friendly manner.
  • Event Support: Assist with event setup, including coat check operations, ticket scanning, and guest seating.
  • Facility Maintenance: Maintain the cleanliness and organization of the venue, including restrooms, common areas, and event spaces.
  • Emergency Response: Participate in emergency evacuation procedures and respond to guest emergencies in a timely and effective manner.
Requirements
  • Education: High School Diploma or equivalent required.
  • Experience: 1-2 years of related work experience preferred.
  • Skills: Excellent customer service skills, ability to work in a fast-paced environment, and strong communication skills.

AEG is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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