Employee Communications Business Partner

2 weeks ago

New York, New York, United States Fitch Solutions Full time
{"title": "Employee Communications Business Partner", "description": "Lead Internal Communications for Fitch Solutions

Fitch Group is seeking an experienced Employee Communications Business Partner to lead internal communications for Fitch Solutions. This role involves collaborating with leadership to craft and implement communication strategies aligned with the company's objectives.

The ideal candidate will be a proactive, trusted advisor with a keen understanding of the business and its employee audience, committed to delivering results. This role is part of the Employee Communications team within Fitch Group's Human Resources department.

This position is based at Hearst Tower in New York City.

Key Responsibilities:
  • Lead internal communications for a growing division, working closely with the President and senior leadership team to craft clear, compelling narratives that speak to the impact we deliver, the value we create for our customers and the strategies and objectives that get us there
  • Build and implement communication strategies, including planning, messaging, stakeholder management, content and outcomes
  • Leverage your experience building and implementing employee communications to guide, advise and co-create comms programs and campaigns that advance business objectives and inspire, educate, and align Fitch employees around our mission, strategy, values and impact
  • Support organizational change initiatives by developing and executing communication plans to steward employees through change and growth, balancing communicating the goals and outcomes of the business with experiences that help build a sense of purpose, enable and drive performance, and instill pride and belonging
  • Activate senior leaders as communicators and culture carriers who help employees gain a fuller understanding of the breadth and depth of Fitch's business and who participate in meaningful engagement with employees across the company. This includes developing and executing a cadence of strategic leadership messages on business strategy and initiatives to inform, engage and activate employees through manager communications, employee town halls, and open Q&A sessions.
  • Create and market content, actively managing, monitoring and optimizing internal communications channels based on metrics and feedback, leading to an optimal multi-channel approach.
  • Own the outcomes by setting specific goals, measuring and monitoring progress, and making data-driven recommendations and decisions
Requirements:
  • Demonstrated knowledge of and success in creating and implementing core internal communications, change management and employee engagement strategies
  • Expertise in creating and delivering communication strategies and plans in fast paced, global, regulated organizations
  • A strong executive presence and authority in communicating with all levels of management and employees
  • Influence with leadership decisions through sound, informed judgement and fact-based advice about Employee Communications strategies
  • Expertise in the benefits and drawbacks of different communication mediums and channels, and be comfortable with written, visual and video
  • Proven ability to analyze metrics and a data-driven and design-thinker who incorporates user research into everything you do
  • Passion about providing unparalleled levels of service
  • Ability to work and learn quickly in a fast paced, fun and dynamic global environment
  • Commitment to exceeding expectations with the quality of what you do
  • Willingness to learn and grow in the role, taking on additional responsibilities as required
What We Offer:
  • A dynamic and collaborative work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
Why Fitch?

Fitch Group is a global leader in financial information and advisory services. We are committed to delivering high-quality solutions to our clients and to creating a positive impact on the communities we serve.

We are looking for talented and motivated individuals who share our values and are passionate about making a difference. If you are a strategic thinker with excellent communication skills and a proven track record of success, we encourage you to apply for this exciting opportunity.

"}

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