Valet Parking Supervisor

4 weeks ago


Sacramento, California, United States Parking Management Services Full time

Job Summary:

Parking Management Services is seeking a skilled Valet Parking Supervisor to lead our team of valets and provide exceptional customer service to our clients. As a Valet Parking Supervisor, you will be responsible for managing the parking operation, supervising staff, and ensuring smooth and efficient parking experiences for our guests.

Key Responsibilities:

  • Manage and direct the valet team to ensure excellent customer service and efficient parking operations
  • Handle guest-related concerns, questions, and service issues in a professional and courteous manner
  • Conduct required staff meetings to communicate daily information and ensure staff are aware of their responsibilities
  • Supervise valet team to ensure proper key handling and safe, efficient parking/retrieval of vehicles
  • Other duties as assigned by guest service manager or city manager

Requirements:

  • At least 18 years old
  • Customer service experience
  • Ability to drive a standard (stick-shift) vehicle
  • Use of personal cell phones may be required for work purposes

What We Offer:

  • Chance to lead and develop a team of talented valets and contribute to the overall success of our hospitality operations
  • Professional development opportunities, including training, conferences, and mentorship programs

About Us:

Parking Management Services is a rapidly growing company in the hospitality industry, specializing in valet parking services for 5-star hotels, resorts, hospitals, restaurants, and special events. Our mission is to build strong relationships with clients through the highest standards of customer service. We are committed to ADA compliance and are an equal opportunity employer, valuing diversity in the workplace.



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