Customer Service Ambassador
4 weeks ago
Engage with customers to provide assistance and resolve inquiries. Offer product information and address customer concerns in a timely and professional manner.
Order Processing:
Process customer orders and resolve any issues that may arise. Ensure accurate and efficient order fulfillment while maintaining a high level of customer satisfaction.
Key Responsibilities:
• Provide exceptional customer service through various communication channels
• Respond to customer inquiries and resolve issues in a timely and professional manner
• Offer product information and make recommendations to customers
• Process customer orders and resolve any issues that may arise
• Maintain accurate and up-to-date customer information
Requirements:
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and prioritize tasks effectively
• Strong problem-solving and analytical skills
• Ability to maintain confidentiality and handle sensitive customer information
• Basic computer skills and proficiency in software applications
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