Program Technician II

24 hours ago


Sacramento, California, United States Secretary of State Full time
Job Description and Duties

The California Secretary of State's Elections Division is seeking a qualified applicant to work as a Program Technician II in the Voter Services Unit. This is an exciting opportunity to join a dynamic team of professionals who work to administer statewide elections in California.

Key Responsibilities:
  • Assist members of the public in person, by email, or by phone through the Secretary of State's Voter Hotline with election-related information.
  • Respond to public requests for information regarding voter registration, voter outreach and education, voting, candidacy, ballot measures, and other aspects of elections administration.
  • Compile and track Front Office workload statistics using spreadsheets and create reports for management.
  • Provide a broad range of clerical/technical support to other Voter Services Unit staff and Elections Division program areas.
  • Assist with mass mailings to county elections officials and other recipients; sort and mail Voter Registration Cards and cancellation notices; and prepare correspondence and mailing labels.
  • Track and monitor the issuance of County Clerk/Registrar of Voters (CC/ROV) advisory numbers.
Desirable Qualifications:
  • Ability to meet deadlines, take initiative, and work independently and/or in a team environment.
  • Demonstrate consistent attention to detail.
  • Ability to interact effectively with the public, Agency personnel, and other stakeholders.
  • Willingness to learn new duties.
  • Punctuality and good attendance are essential.
  • Ability to follow through on clerical and technical tasks and assignments.
  • Effective communication and organizational skills.
Working Conditions:

This position provides hybrid telework opportunities based upon the agency's telework policy and business needs.


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