Account Manager Facility Services

1 week ago


Greenwich, Connecticut, United States Pritchard Industries Full time
Job Title: Account Manager Facility Services

We are seeking a highly skilled and experienced Account Manager to join our team at Pritchard Industries. This is an exciting opportunity to lead commercial cleaning operations in the Northeast Region and drive business growth.

Key Responsibilities:

  • Develop and implement long-term strategies to drive business growth and exceed budget expectations.
  • Oversee daily operations, sales activity, budgets, and team personnel to ensure seamless service delivery.
  • Manage corporate expenses related to cleaning services, including delivery costs, labor costs, and supplies.
  • Meet regularly with clients to ensure their satisfaction with current contract services and identify their changing needs and requirements.
  • Review service delivery and staffing reports to identify service and/or contract issues.
  • Analyze processes and practices to ensure they meet customer needs and service expectations.
  • Meet with company leaders to evaluate location performance, understand opportunities to enhance service effectiveness, and stay informed about regulatory trends.
  • Understand all customer contract commitments and schedule services accordingly.
  • Allocate resources appropriately for customer sites and maintain adequate inventories of supplies.
  • Meet regularly with Operations and Sales staff to monitor service delivery performance and identify areas for improvement.
  • Oversee the recruitment, training, and development of cleaning staff.
  • Interact with senior-level managers and clients to promote business growth.

Requirements:

  • Bachelor's degree preferred
  • Minimum five years of experience in janitorial or a related industry, with operations management and/or building/facilities management experience.
  • Strong communication skills, both verbal and written, to effectively communicate with building owners, senior management staff, clients, vendors, and staff.
  • Effective problem-solving, leadership, organizational, and planning skills.
  • Strong business development experience, skills, and ideas.

Benefits:

  • Salary: $60,000 to $65,000 per year
  • Paid holidays and vacation time
  • Health Benefits Package
  • Ancillary benefits, including Life insurance, Long Term Disability, FSA, and Dependent Spending care
  • 401K
  • Opportunity for growth
  • Bonus and commission potential
  • Car allowance
  • Phone and laptop provided

Pritchard Industries is an Equal Opportunity Employer and welcomes applications from all qualified candidates without regard to race, color, creed, genetic information, religion, national origin, ethnicity, gender, gender identity, sexual orientation, pregnancy, childbirth or related medical condition, age, disability, or handicap, servicemember status, relationship or association with a protected veteran, and any other category protected by Federal, state, or local law.



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