Insurance Service Representative

3 days ago


Plano, Texas, United States First Insurance Group LLC Full time

About the Role:

We are seeking a highly skilled and organized Insurance Service Representative to join our team at First Insurance Group LLC. As an Insurance Service Representative, you will be responsible for providing exceptional service to our clients, working closely with our Sales Executives and Account Managers to ensure seamless customer experiences.

Key Responsibilities:

  • Assist department team members with general service needs, including processing evidence of coverage, auto ID cards, ordering endorsements, and entering applications.
  • Provide administrative support to staff and clients, including answering phones, greeting visitors, processing mail, and scheduling meetings.
  • Maintain the electronic account file and incorporate the capabilities of the agency management system into daily workflow.
  • Follow agency and department procedures as outlined by management.
  • Ensure confidentiality is maintained in the collection, maintenance, and dissemination of highly sensitive information, including Protected Health Information (PHI).

What We Offer:

  • Competitive pay, ranging from $19 to $23 per hour.
  • A comprehensive benefits package, including health, dental, vision, HSA with employer contributions, 401k, and employer-paid short-term and long-term disability.
  • A flexible work schedule, including a 37.5 work week and telecommuting options.
  • Three weeks of paid time off per year.
  • Tuition reimbursement to support your professional development.

Requirements:

  • High school diploma or equivalent.
  • Valid driver's license.
  • Ability to obtain required formal insurance education, such as INS, AAI, and/or Resident Property and Casualty Agent's license.
  • Excellent verbal and written communication skills.
  • Strong organizational skills.
  • High degree of proficiency in Microsoft Office products and agency automation software.

Why Join Our Team:

At First Insurance Group LLC, we value our employees and offer a supportive and dynamic work environment. We believe in providing opportunities for growth and development, and we are committed to helping our employees achieve their career goals.



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