Club Member Services Coordinator

3 days ago


Leominster, Massachusetts, United States Planet Fitness - The Core Group Full time
Join Our Team

We are seeking a Club Member Services Coordinator to join our team at Planet Fitness - The Core Group. This role is responsible for coordinating member services, providing exceptional customer service, and contributing to a positive club environment.

Key Responsibilities
  • Coordinate member services, including check-ins, new member sign-ups, and account updates.
  • Provide exceptional customer service to members, prospective members, and guests.
  • Manage front desk operations, including answering phones and handling member inquiries.
  • Assist with maintaining a clean and organized club environment.
Requirements
  • Customer service experience preferred.
  • Basic computer skills.
  • A passion for fitness and health.
  • Positive attitude and excellent communication skills.
  • Punctuality and reliability.
  • Ability to work effectively in a team environment.
  • High School diploma/GED equivalent required.
Compensation and Benefits

$40,000 - $50,000 per year, depending on location and experience. Benefits include a free Black Card membership after 90 days of employment and access to medical options, dental, vision, flexible spending accounts, 401k with company contribution, paid vacation time, and additional ancillary benefits like pet insurance and Aflac.



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