Fitness Industry Representative

22 hours ago


Leominster, Massachusetts, United States Planet Fitness Inc. Full time
Our Mission

At Planet Fitness Inc., our mission is to enhance people's lives by providing an affordable, high-quality fitness experience. We believe that everyone deserves access to a healthy lifestyle, regardless of their background or financial situation.

About the Role

We are seeking a talented and enthusiastic Member Services Representative to join our team. As a Member Services Representative, you will play a critical role in delivering exceptional customer service, promoting our brand, and driving business results.

Responsibilities
  • Provide exceptional customer service to members, prospective members, and guests, ensuring a positive experience in our clubs.
  • Manage front desk operations, including check-ins, phone calls, and member inquiries.
  • Facilitate new member sign-ups and tours, leveraging your excellent communication skills to build relationships.
  • Contribute to maintaining the cleanliness and organization of the club, upholding our standards of excellence.
Requirements
  • Customer service experience preferred, with a passion for delivering outstanding experiences.
  • Basic computer proficiency, with the ability to learn and adapt to our systems.
  • A high school diploma or equivalent is required, with a strong commitment to lifelong learning.
  • Punctuality and reliability are essential, as you will be working in a fast-paced environment.
Salary and Benefits

We offer a competitive salary range of $38,000 - $48,000 per year, depending on location and experience. Additionally, our comprehensive benefits package includes medical, dental, and vision coverage, as well as 401(k) matching and paid time off.

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