Customer Service Representative

3 days ago


Gainesville, Florida, United States Florida Credit Union Full time

Role Summary:

The Customer Service Representative will provide exceptional service to current and potential members of Florida Credit Union, representing the organization in a positive and professional manner.

This role involves working with other departments to find solutions to help members' financial needs, as well as fulfilling the duties of a Teller and a Member Service Representative as needed.

The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and be committed to providing exceptional customer service.

Key Responsibilities:

  • Provide excellent customer service to current and potential members
  • Work with other departments to find solutions to help members' financial needs
  • Fulfill the duties of a Teller and a Member Service Representative as needed
  • Cash checks and dispense money after verification of identification, signature, and account balance
  • Answer telephone, online, mail, chats, and other electronic communication inquiries
  • Balance currency, coin, and checks in the cash drawer at the end of shift to the computer printout of daily transactions
  • Cross-sell FCU products to the membership
  • Conduct loan interviews and obtain previous credit history of members
  • Process membership and/or checking applications, certificates, IRA's, payroll, direct deposit, etc.
  • Adhere to OFAC and Bank Secrecy Act requirements to maintain the highest standards of compliance

Requirements:

  • Excellent communication skills
  • Ability to work in a fast-paced environment
  • Commitment to providing exceptional customer service

About Florida Credit Union:

Florida Credit Union is a vibrant community dedicated to making a positive impact. We pride ourselves on fostering a dynamic, collaborative work environment where every team member is valued and supported.

Our mission is clear: to enhance the lives of our Florida neighbors through exceptional financial services.

We offer extensive training to ensure our team members are set up for success from day one, as well as opportunities for professional development and advancement within our organization.

Join us in our mission to support and uplift our members - apply today and take the first step towards a rewarding career with Florida Credit Union.



  • Gainesville, Florida, United States Sheila Sanchez - State Farm Agent Full time

    Customer Relations RepresentativeSheila Sanchez - State Farm Agent is seeking a highly motivated and customer-focused professional to join their team as a Customer Relations Representative. This role is ideal for individuals who thrive in a fast-paced environment and are passionate about delivering exceptional customer experiences.Key...


  • Gainesville, Florida, United States Spherion Full time

    Job Title: Call Center RepresentativeSpherion Gainesville, FL is seeking a skilled Call Center Representative to join our team. As a Call Center Representative, you will be the primary point of contact for customers, providing exceptional service and support to resolve their inquiries and concerns.Responsibilities:Assist customers over the phone with their...


  • Gainesville, Florida, United States David's Bridal Full time

    Customer Service Representative at David's BridalAs a Customer Service Representative at David's Bridal, you will be the face of our brand, providing exceptional customer service to our clients. Your primary responsibility will be to welcome and assist customers in a friendly and professional manner, ensuring that they have a positive experience in our...


  • Gainesville, Florida, United States Vector Security Full time

    Customer Service RepresentativeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Vector Security. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Main ResponsibilitiesRespond to customer inquiries and resolve issues in a...


  • Gainesville, Florida, United States David's Bridal, LLC. Full time

    Customer Service Representative Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at David's Bridal, LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring a positive and memorable experience for every customer.Key...


  • Gainesville, Florida, United States Sheila Sanchez - State Farm Agent Full time

    Customer Relations RepresentativeSheila Sanchez - State Farm Agent is seeking a highly motivated and customer-focused professional to join their team as a Customer Relations Representative. This role is ideal for individuals who thrive in a fast-paced environment and are passionate about delivering exceptional customer experiences.Key...


  • Gainesville, Florida, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC.Key Responsibilities:Greet customers and provide a positive experienceTake customer orders using our technology and Point of Sales SystemEnsure orders are accurate and...


  • Gainesville, Florida, United States Kangaroo Express Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Kangaroo Express. As a key member of our retail team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...


  • Gainesville, Florida, United States Exactech Full time

    Customer Service Representative OpportunityWe are seeking a skilled Customer Service Representative to join our team at Exactech. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring their satisfaction.Key Responsibilities:Partner with internal teams to address...


  • Gainesville, Florida, United States State Farm Insurance Full time

    Customer Service RepresentativeAt State Farm Insurance, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer service team, you'll be responsible for providing exceptional support to our customers, ensuring their needs are met and their concerns are addressed in a timely and professional manner.Key...


  • Gainesville, Florida, United States Ric Hansen - State Farm Agent Full time

    Job OverviewAs a Customer Service Representative at Ric Hansen - State Farm Agent, you will play a vital role in our daily business operations and customer success. Your primary responsibility will be to establish and maintain strong relationships with our customers, providing prompt, accurate, and friendly service to meet their needs. Key...


  • Gainesville, Florida, United States Henrie Agency Full time

    Job DescriptionWe are seeking a highly motivated and results-driven Customer Service Representative to join our team at Henrie Agency - Symmetry Financial Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, answering their questions, and resolving their issues in a timely and...


  • Gainesville, Florida, United States Ryan Hudson - State Farm Agent Full time

    Join Our Team as a Customer Relations RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for building and maintaining strong relationships with our customers, providing exceptional customer service, and driving business...


  • Gainesville, Florida, United States Wingstop Restaurants Full time

    Customer Service RepresentativeAs a Customer Service Representative at Wingstop, you will be responsible for delivering exceptional service to our guests. Your key responsibilities will include:Providing a positive and welcoming experience for all guestsAnswering phone calls and responding to guest inquiriesTaking and delivering orders in a timely and...


  • Gainesville, Florida, United States Sheila Sanchez - State Farm Agent Full time

    Customer Relations RepresentativeSheila Sanchez - State Farm Agent is seeking a highly motivated and customer-focused professional to join their team as a Customer Relations Representative. This role is ideal for individuals who thrive in a fast-paced environment and are passionate about delivering exceptional customer experiences.Key...


  • Gainesville, Florida, United States Planet Fitness Full time

    Job SummaryThe Member Services Representative plays a vital role in creating a positive experience for our members and guests. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring a clean and safe club environment, and maintaining accurate records.Key ResponsibilitiesCustomer Service: Provide exceptional...


  • Gainesville, Florida, United States Circle K Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer complaints, and maintaining a positive store environment.Key Responsibilities:Provide...


  • Gainesville, Florida, United States Circle K Full time

    As a Customer Service Representative at Circle K, you will be responsible for providing exceptional customer service and resolving customer issues in a timely and professional manner. Your duties will include operating a cash register, handling customer transactions, and maintaining a clean and safe store environment. You will also be responsible for...


  • Gainesville, Florida, United States Blue Star Partners LLC Full time

    Job OverviewBlue Star Partners LLC is seeking a highly skilled and empathetic Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional service to customers through inbound and outbound calls, ensuring accurate and efficient information delivery.Key...


  • Gainesville, Florida, United States Parks of Gainesville Full time

    The Customer Service Representative at Parks of Gainesville is responsible for providing exceptional service to our customers. Key responsibilities include:Greeting customers and directing them to the appropriate staff memberAnswering customer inquiries and resolving issues in a timely and professional mannerWorking cooperatively with the sales team to...