Front Desk Representative

5 days ago

Clinton Hill, United States Blink Fitness Full time
Job Overview

Blink Fitness is seeking a highly motivated and enthusiastic Front Desk Associate to join our team. As a Front Desk Associate, you will be the first point of contact for our members and guests, providing exceptional customer service and ensuring a positive experience for everyone who walks through our doors.

Responsibilities
  • Greet every member and guest with a smile and a warm welcome
  • Tour potential members around the club, showcasing our facilities and services
  • Answer phone calls in a professional and energetic manner, providing accurate information and resolving member inquiries
  • Execute all opening and closing operational procedures to ensure the club runs smoothly and efficiently
  • Handle member requests and concerns with a sense of urgency and empathy
  • Actively participate in maintaining a clean and organized club environment, including frequent bending, lifting, and walking around the club
  • Sign members up for startup sessions with our personal trainers, helping them achieve their fitness goals
  • Maintain regular and punctual attendance, being a reliable and trustworthy member of our team
  • Comply with all company policies and procedures, upholding the highest standards of quality and service
Qualifications
  • Enthusiastic, energetic, and friendly personality
  • Excellent verbal and written communication skills
  • Able to lift and move gym equipment weighing 15-20 lbs frequently and 45 lbs occasionally
  • Able to remain in a stationary position at the front desk for the majority of the workday
  • World-class customer service skills
  • Works hard, multi-tasks, and is a problem solver
  • Passion for the Blink Fitness brand and values
Compensation & Benefits
  • Career advancement opportunities
  • Complimentary Blink Fitness membership
  • Fun and dynamic work environment
Company Overview

Blink Fitness is a premium quality, value-based fitness brand with over 100 locations open or in development throughout the United States. We put 'Mood Above Muscle', celebrating the positive feeling you get from exercise, not just the physical benefits. We're a passionate team with a great entrepreneurial spirit and a willingness to roll up our sleeves to get the work done.

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