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Front Desk Representative

2 months ago

Clinton, New Jersey, United States Hunterdon Health Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at Hunterdon Health. The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a smooth and efficient experience for patients and visitors.

Key Responsibilities
  • Customer Service: Greet patients, members, and visitors in a friendly, professional, and courteous manner.
  • Registration and Scheduling: Register guests to the Wellness Center by following designated procedures and schedule appointments as needed.
  • Administrative Tasks: Oversee required paperwork for new member registration, update existing information, and perform related clerical duties.
  • Financial Management: Execute the End of Day report and monetary reconciliation.
  • Communication: Communicate with coworkers to ensure smooth daily operations.
Work Environment

The Front Desk Coordinator will work in a fast-paced, dynamic environment and will be responsible for interacting with various stakeholders, including Wellness Center personnel, nurses, therapists, patients, members, visitors, and other allied health professionals.

Requirements
  • Education: High School Diploma or Equivalent.
  • Experience: At least 1 year of member service experience.
  • Certifications: CPR/AED certification (or must be obtained within six months of hire date).