Customer Service Representative
5 days ago
Job Summary:
We are seeking a skilled Customer Service Representative to join our team at TFB Hospitality. As a Host, you will be the first point of contact for our guests, providing exceptional service and ensuring a positive experience from the moment they arrive.
Key Responsibilities:
- Greet guests upon entry and provide accurate wait times
- Manage the flow of guests and maintain an up-to-date seating chart through Open Table GuestCenter
- Escort guests to their table while correctly rotating servers
- Answer the phone and provide the appropriate service
Requirements:
- Exceptional customer service skills
- Clear and professional communication skills
- Strong organizational skills
- Must be at least 18 years of age
- Must have some type of weekend availability
What We Offer:
- 401(k) and 401(k) matching
- Employee discounts
- Health insurance
- Rate: $13/hr
- Hours: MON-SUN 10:30-4:00 PM and/or 3:30-9:00 PM
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