Support Assistant III, Enrollment Coordinator

2 weeks ago


Denver, Colorado, United States Denver Health Full time
Job Summary

We are seeking a highly motivated and detail-oriented Support Assistant III, Enrollment to join our team at Denver Health. As a key member of the Enrollment Services department, you will play a critical role in providing exceptional customer service to our clients, ensuring accurate and timely data entry, and supporting the overall mission of our organization.

Key Responsibilities
  • Provide customer service to enrollment clients, including answering questions regarding program requirements and documentation needed to enroll into the appropriate programs.
  • Scans all documents received via email, fax, walk-in, and mail into Onbase system.
  • Makes outgoing calls to clients to verify addresses.
  • Collects case files in response to internal and external audit requests.
  • Compiles and completes various reports.
  • Research client data in State CBMS system as well as entering case comments.
Requirements
  • High School Diploma or GED Required
  • 1-3 years of experience with customer service Required
Preferred Qualifications
  • Bilingual preferred
  • Proficient in Microsoft Word, Excel, and Outlook
  • Knowledge of CBMS and Epic systems
Benefits
  • Outstanding benefits including up to 27 paid days off per year, immediate retirement plan employer contribution up to 9.5%, and generous medical plans
  • Free RTD EcoPass (public transportation)
  • On-site employee fitness center and wellness classes
  • Childcare discount programs & exclusive perks on large brands, travel, and more
  • Tuition reimbursement & assistance
  • Education & development opportunities including career pathways and coaching
  • Professional clinical advancement program & shared governance
  • Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program
  • National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer
About Denver Health

Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver's 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, a Public Health Institute, an HMO and The Denver Health Foundation.

As Colorado's primary, and essential, safety-net institution, Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured.

Denver Health is viewed as an Anchor Institution for the community, focusing on hiring and purchasing locally as applicable, serving as a pillar for community needs, and caring for more than 185,000 individuals and 67,000 children a year.

Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.



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