Business Banking Specialist

3 days ago


Oklahoma City, Oklahoma, United States City National Bank Full time
{"title": "Business Banking Specialist", "description": "Job Summary

We are seeking a highly motivated and experienced Business Banking Specialist to join our team at City National Bank. As a Business Banking Specialist, you will be responsible for building and maintaining business customer relationships, providing exceptional customer service, and driving sales growth.

Key Responsibilities
  • Support and advocate for business customers, providing exceptional customer service and resolving customer issues promptly and effectively.
  • Regularly follow up with business customers to ensure satisfaction of services and assess any new needs through follow-up and cross-selling opportunities.
  • Make proactive calls and visits to prospective and current bank customers to identify new business opportunities.
  • Meet monthly sales/contact goal requirements by proactively prospecting and following up with customers.
  • Maintain a working knowledge of products and services, including loan and non-loan products, to effectively meet customer needs.
  • Ensure compliance with bank policies and regulations, and interact with Loan Officers, Branch Management, and support staff for collaborative business sales efforts.
Requirements
  • Proficient knowledge of Microsoft Office applications.
  • Excellent communication (oral, written, phone) and negotiating skills.
  • Ability to maintain interpersonal relationships and work effectively in a team environment.
  • Professionalism, organizational skills, and a valid driver's license are also required.
Education and Experience
  • High School Diploma or equivalent; college degree preferred.
  • No less than 2 years sales experience required; previous business banking experience preferred.
Physical Requirements
  • Ability to drive and make outside visits to customer and branch locations.
  • Ability to operate a computer keyboard, use hand to finger, handle or feel, reach with hands and arms, and talk, see or hear, carry or transport light weight equipment.
  • Ability to sit or stand for extended periods of time.
  • Close vision and ability to adjust focus.
", "lang_code": "en"}

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