RV Service Advisor

5 days ago


Fort Myers Florida, United States GENERAL RV CENTER Full time
About the Role

We are seeking a highly skilled and customer-focused Service Advisor to join our team at General RV Center. As a Service Advisor, you will play a critical role in providing exceptional customer service and ensuring that our customers receive the highest level of service and support.

Key Responsibilities
  • Provide customers with excellent customer service throughout their entire service experience.
  • Schedule service appointments with customers in a timely and efficient manner.
  • Effectively communicate with customers to determine RV repair or maintenance that is required.
  • Submit repair orders, outlining an accurate and detailed description of the repairs and/or maintenance required.
  • Assist customers in recommending additional products and services that will enhance the overall use of their RV.
  • Ability to clearly explain technical issues to customers and how the issue can be repaired.
  • Other duties as assigned by management.
Requirements
  • Previous customer service experience is required.
  • Experience with RV or Automotive Service Writing experience a plus.
  • Ability to multitask and complete tasks in a timely and efficient manner.
  • Must be extremely detail oriented and organized.
  • Familiarity with MS Office Suite.
  • Valid driver's license.
About General RV Center

General RV Center is a leading provider of RV sales, service, and maintenance. We are committed to providing our customers with the highest level of service and support, and we are seeking a highly skilled and customer-focused Service Advisor to join our team.


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