Guest Service Ambassador

4 days ago


Durham, North Carolina, United States Nothing Bundt Cakes Full time
Job Title: Guest Service Representative Afternoon Hours

At Nothing Bundt Cakes, we're looking for a Guest Service Representative to join our team in the afternoon shift. As a key member of our team, you'll be responsible for providing exceptional customer service to our guests.

Key Responsibilities:
  • Promptly greet and welcome guests with a genuine smile and helpful enthusiasm to determine their interests and needs.
  • Follow our Sweet Steps of Service to create a superior guest experience.
  • Maintain strong product knowledge to educate guests on our cake distinction, size, and flavor profile options.
  • Suggest additional merchandise, such as balloons, candles, and cards, to complete a unique celebration.
What We Offer:
  • A fun and dynamic work environment.
  • The opportunity to work with a talented team of professionals.
  • A competitive compensation package.

We're an equal opportunities employer and welcome applications from all qualified candidates. If you're passionate about delivering exceptional customer service and have a positive attitude, we'd love to hear from you



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