Client Relations Specialist
1 week ago
Customer Support Representative
- Full Time
R.S. Hughes Company, Inc. is in search of a proactive and enthusiastic Customer Support Representative to enhance our Inside Sales Team. This role is pivotal in assisting our clientele by processing quotes and orders, overseeing inventory, comprehending certification requirements, and maintaining customer data. This position offers a unique opportunity to collaborate with both internal and external stakeholders to elevate business operations and devise solutions that benefit both R.S. Hughes Company, Inc. and our clients.
Key Responsibilities:
- Support the Inside Sales team with backend operations.
- Oversee inventory management and assist with procurement.
- Audit, assist, label, and communicate orders for key accounts alongside the Inside Sales Team.
- Conduct onsite inventory management utilizing company vehicles.
- Organize quality assurance documents, invoices, packing slips, and related materials.
- Audit documentation and process control for an AS9120 division.
- Contribute to achieving division sales objectives.
- Acquire knowledge of all operational functions within the division.
Qualifications:
- Exceptional written and verbal communication abilities.
- Proficiency in Microsoft Office, particularly Excel.
- Strong organizational capabilities.
- Ability to multitask and self-motivate.
- High School Diploma or GED.
Work Schedule:
Full-time (40 hours/week), Monday to Friday, 8:00 AM to 5:00 PM.
Compensation:
Our merit-based salary and bonus structure provides outstanding growth potential. We offer a comprehensive benefits package including medical, dental, life insurance, wellness benefits, short-term and long-term disability plans, paid vacation, and a 401(k) retirement savings plan.
About Us:
Founded in 1954, R.S. Hughes Co., Inc. is a leading distributor of industrial supplies across North America. With numerous warehouse locations throughout the United States and Mexico, we maintain a vast inventory of products including adhesives, abrasives, electrical supplies, static control items, tapes, labeling, and safety products. We proudly represent a range of top manufacturers, specializing in sales and service solutions for both OEM and MRO applications.
Equal Opportunity Employer:
We consider applicants for all job openings without regard to race, color, religion, national origin, sex, age, sexual orientation, physical or mental disability, medical condition, genetic information, marital status, gender identity, gender expression, military or veteran status, or any other basis protected by law.
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