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Client Support Specialist
2 months ago
As a Customer Care Coordinator at Coleman Worldwide Moving, you will play a crucial role in ensuring a seamless experience for our clients. Your responsibilities will include:
- Shipment Monitoring: Oversee incoming emails related to new shipment opportunities.
- Pre-Move Coordination: Gather pre-move surveys, weights, and necessary approvals, and ensure all information is accurately updated in our company systems.
- Tracking Shipments: Monitor the estimated arrival times and delivery updates for shipments, ensuring timely communication with clients.
- Payment Processing: Facilitate secure payment transactions for our customers.