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Service Desk Specialist

2 months ago

Springfield, Illinois, United States Vectrus Full time
Job Title: Service Desk Specialist

At Vectrus, we are seeking a skilled Service Desk Specialist to join our team. As a Service Desk Specialist, you will be responsible for providing technical support to our customers across the globe.

Key Responsibilities:

  • Provide technical support to customers via phone, email, and chat
  • Resolve technical issues in a timely and efficient manner
  • Collaborate with internal teams to resolve complex technical issues
  • Document and track technical issues and resolutions

Requirements:

  • 2+ years of experience in a technical support role
  • Strong knowledge of IT systems and software
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Collaborative and dynamic work environment

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual with a passion for technical support, we encourage you to apply for this exciting opportunity.