Parts Consultant
1 week ago
At Lexus of Edison, every team member is expected to collaborate with various departments to deliver an exceptional ownership experience for every customer they encounter. Our commitment goes beyond the ordinary, aiming to surpass customer expectations in every interaction. This ethos is not just a tradition at Lexus of Edison; it is the cornerstone of our success.
ABOUT
Lexus of Edison represents a premier automotive brand.
We take pride in selling and servicing some of the most luxurious and iconic brands in the industry.
MISSION STATEMENT
Our mission is to provide a seamless luxury shopping experience that serves as the foundation of our operations.
Our dealership environments are designed to reflect the evolving global marketplace and the preferences of our customers. We are dedicated to growing our business while actively engaging with our communities, offering new, pre-owned, and certified pre-owned vehicles. We are more than just a car dealership; we are a destination that embodies a lifestyle, facilitating a better way of living.
We are deeply committed to our customers, employees, and the community. For us, working in the automotive industry is not merely a job; it is a vocation. We are passionate about making a meaningful impact in this field.
In essence, we always strive to 'do the right thing.' Together, we are 'Driving Modern Luxury.'
The Parts Consultant plays a crucial role in ensuring the availability of parts for our customers while effectively managing the dealership's inventory. Your dedication to customer satisfaction includes supporting parts and accessory sales, managing shipping and receiving, processing part orders, and handling returns.
To deliver an outstanding customer experience, you are expected to meet or exceed dealership objectives.
Responsibilities
As a Parts Consultant, your primary responsibility is to ensure that customer needs are met seamlessly. Your duties typically include:
- Overseeing parts process flow.
- Managing parts transactions.
- Coordinating with the service department.
- Processing returns efficiently.
- Maintaining parts reference materials.
- Reconciling inventory levels.
- Creating a positive work environment.
- Delivering an exceptional customer experience.
BENEFITS
- Medical, Dental, and Vision coverage
- 401K Plan with matching contributions
- Paid time off
- Opportunities for growth
- Paid training programs
- Employee vehicle purchase options
- Individually owned and operated
- Discounts on products and services
QUALIFICATIONS
- Strong listening and communication skills, with a friendly and positive demeanor
- Proficient in computer usage
- Punctual and adaptable to a dynamic work environment
- Professional appearance and a desire for continuous improvement
- Valid driver's license with a clean driving record
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