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Automotive Parts Specialist
2 months ago
At Lexus of Edison, every team member is expected to collaborate with various departments to provide an exceptional ownership experience for every customer they encounter. Our commitment goes beyond the ordinary, aiming to surpass customer expectations in every interaction. This ethos is not just a tradition at Lexus of Edison; it is the cornerstone of our success.
ABOUT
Lexus of Edison represents a premier automotive brand.
We take pride in selling and servicing some of the most luxurious and iconic brands in the industry.
MISSION STATEMENT
Our mission is to create a seamless luxury shopping experience that serves as the foundation of our operations.
Our dealership environments are designed to adapt to the evolving global marketplace and reflect the preferences of our customers. We strive to expand our business by engaging with our communities, where we sell and service new, pre-owned, and certified pre-owned vehicles. We are more than just a car dealership; we are a digital and physical retail destination, a lifestyle choice, and a pathway to an enhanced living experience.
We are deeply committed to our customers, employees, and the community. For us, working in the automotive sector is not merely a job; it is a vocation. We are dedicated to making a meaningful impact in this industry.
In essence, we always prioritize integrity. Together, we are "Driving Modern Luxury."
The Parts Consultant is tasked with ensuring the availability of parts for our customers while effectively managing the dealership's inventory. As part of your unwavering dedication to customer satisfaction, you will also support parts and accessory sales, oversee shipping and receiving, fulfill part orders, and manage returns.
To deliver an outstanding customer experience, you are expected to meet or exceed dealership objectives.
Responsibilities
As a Parts Consultant, it is your responsibility to ensure that customer needs are met seamlessly. Your duties typically include:
- Maintaining the flow of parts processes.
- Managing parts transactions.
- Coordinating with the service department.
- Processing returns efficiently.
- Keeping parts reference materials up to date.
- Reconciling inventory accurately.
- Creating a positive work environment.
- Delivering an exceptional customer experience.
BENEFITS
- Medical, Dental, and Vision coverage
- 401K Plan with matching contributions
- Paid time off
- Opportunities for professional growth
- Paid training programs
- Employee vehicle purchase options
- Individually owned and operated
- Discounts on products and services
QUALIFICATIONS
- Strong listening and communication skills, with a friendly and positive demeanor
- Proficient in computer usage
- Punctual and adaptable to a dynamic work environment
- Professional appearance and a desire for continuous improvement
- Valid driver's license with a clean driving record